Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maribel Mc Mann

Houston,TX

Summary

Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.

Overview

37
37
years of professional experience

Work History

Property Manager

Huntington at Stonefield
03.2025 - Current
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Property Manager

Belle Spring Branch
12.2023 - 06.2024
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.

Assistant Manager/Property Manager

Lodge at West Oaks
01.2018 - 11.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Property Manager

North Point Square
10.2015 - 01.2018
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.

Property Manager

Spring Oaks Apartments
09.2013 - 10.2015
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

Property Manager

Biscayne at City View
02.2012 - 09.2013
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Assistant Manager/Property Manager

Colonies Landing
11.2009 - 01.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Apartment Leasing Agent/Assistant Manager

Gables at Richmond
10.2008 - 11.2009
  • Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features.
  • Provided exceptional customer service by promptly responding to inquiries and addressing concerns from both current residents and prospective clients alike.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Legal Assistant to the Partner

Marting R. G. Marasigan
03.1989 - 10.2008
  • Conducted thorough legal research to support the partner in developing effective case strategies.
  • Supported the partner in managing a diverse caseload by prioritizing tasks based on urgency and importance.
  • Provided administrative support for the partner during meetings, presentations, and events, contributing to a polished and professional image.
  • Demonstrated adaptability by assisting in different practice areas whenever required, showcasing versatility within the firm''s operations.
  • Coordinated with opposing counsel to schedule depositions, mediations, and settlement conferences, ensuring a smooth litigation process.
  • Increased client retention rates with exceptional interpersonal skills during meetings, phone calls, and written correspondence.
  • Prepared trial exhibits and materials, contributing to well-organized presentations in court proceedings.

Education

Associate of Arts - Accounting And Finance

University of Houston
Houston, TX

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Tenant relations
  • Eviction procedures
  • Occupancy management
  • Multi-family property management

Languages

Spanish
Full Professional

Timeline

Property Manager

Huntington at Stonefield
03.2025 - Current

Property Manager

Belle Spring Branch
12.2023 - 06.2024

Assistant Manager/Property Manager

Lodge at West Oaks
01.2018 - 11.2023

Property Manager

North Point Square
10.2015 - 01.2018

Property Manager

Spring Oaks Apartments
09.2013 - 10.2015

Property Manager

Biscayne at City View
02.2012 - 09.2013

Assistant Manager/Property Manager

Colonies Landing
11.2009 - 01.2012

Apartment Leasing Agent/Assistant Manager

Gables at Richmond
10.2008 - 11.2009

Legal Assistant to the Partner

Marting R. G. Marasigan
03.1989 - 10.2008

Associate of Arts - Accounting And Finance

University of Houston

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