Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maribel Merino

Las Vegas,NV

Summary

Specializing in management of retail locations.

Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Specialist

Forever 21
Las Vegas, NV
09.2022 - 01.2024
  • Greeting customers and providing assistance with finding products.

• Answering customer questions and offering product recommendations.

• Handling customer inquiries, complaints, and returns.

• Processing sales transactions and payments.

• May assist with training new team members.

• Maintaining a clean and organized store environment.

• Assisting with sales goals and strategies.

• Assisting with opening and closing procedures.

Store Manager

Cricket Wireless
Las Vegas, NV
09.2018 - 09.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Completed point of sale opening and closing procedures.

• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Keyholder

U.S. Polo Assn
Las Vegas, NV
05.2017 - 09.2018

• Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.

• Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.

• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

• Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

• Prepared merchandise for distribution and placement across sales
floor by building pallets and tagging products.

Education

Bonanza High School
Las Vegas, NV

Skills

    Performance Monitoring and

    Evaluation

    Inventory Management

    Sales Tracking

    Multitasking and Organization

    Store Merchandising

    Sales Activities

Timeline

Specialist

Forever 21
09.2022 - 01.2024

Store Manager

Cricket Wireless
09.2018 - 09.2022

Keyholder

U.S. Polo Assn
05.2017 - 09.2018

Bonanza High School