MARIBEL MEZA
COMPTON,CA
Summary
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
5
5
years of professional experience
Work History
TRAVEL AGENCY MANAGER
VIVA GLOBAL TRAVEL
PARAMOUNT, CA
09.2020 - Current
- Managed daily operations of the travel agency including staff management and budgeting.
- Created financial reports detailing income and expenses related to travel bookings.
- Assisted customers in resolving any issues that arose during their travels.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Organized travel arrangements for clients, such as scheduling flights, booking hotels, and making car rental reservations.
- Delegated work to staff, setting priorities and goals.
- Collaborated closely with colleagues from other departments to ensure smooth operation of the business.
- Negotiated contracts with suppliers for discounted rates on airfare, hotel stays, and other services.
- Maintained relationships with airlines, hotels, cruise lines, insurance providers, and other vendors in order to secure competitive pricing for customers.
- Analyzed business performance data and forecasted business results for upper management.
- Identified potential opportunities for growth within the industry by researching trends in leisure travel markets.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Penetrated new markets by investigating competitor products, services, and trends.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Analyzed regional market trends to discover new opportunities for growth.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
Education
High School Diploma -
COMPTON HIGH SCHOOL
Compton, CA06-1993
Skills
- Travel management
- Budgeting
- Contract negotiation
- Customer service
- Financial reporting
- Supplier relationship management
- Business analysis
- Market research
- Sales strategy
Languages
English
Professional
Spanish
Professional
Timeline
TRAVEL AGENCY MANAGER
VIVA GLOBAL TRAVEL
09.2020 - Current
High School Diploma -
COMPTON HIGH SCHOOL
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