
Goal-driven Assistant Store Manager with 10-year record of accomplishment in exceeding revenue and profit goals in high volume retail environment. Proven Ability to consistently demonstrate exceptional skills in leadership and business plan development, customer service, visual merchandise. A highly focused and organized leader, developing associates to achieve their full potential.
Stores Volume: 10MM
Highest Volume store in the Region. Newly remodeled. Trending +20% to LY in sales with A RAW CONV of 43% which is +20% to LY.
-Brand new role introduced to the company, Supported in structuring this role by providing insights & feedback directly to Talent Acquisition Home office partners which influenced the entire brand.
-My span was 4 districts which is all of South FL.
-worked alongside 4 district managers, 55 store managers & 100+ hiring Managers providing insight/ideas to overcome any challenges regarding Talent In stores.
-Oversaw & supported the Interviewing, Hiring, Onboarding & Retainment needs of 55 stores.
-All store's Hiring goal averages out to be 70 associates for Q4, I was responsible for each store to stay on track to reach hiring goal.
-Store sales volume: 7MM
-Sales Increased +20% to LY, +8% LY CONV
-Store Ranked #1 - #5 volume increase in region 6 Months in A row.
-Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Prepared staff work schedules and assigned team members to specific duties.
-Provided leadership support during peak business hours by motivating staff members to meet targets.
-Interviewed and vetted job applicants to make effective hiring decisions and Build High performing team.
-Store Sales Volume 7MM
-Assist the store manager in achieving and delivering desired results in all aspects of the business.
-Mitigated business risks by working closely with staff members and assessing performance.
-Strengthened work flow productivity by hiring, managing and developing top talent.
-Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
-Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Continuous sales & conversion growth at 6.5MM store through the following:
-Mentored and Motivated team members to efficiently achieve challenging business goals.
-Managed large team of 75 associates schedules with eye for coverage needs and individual strengths to best support business needs.
-Oversaw inventory management with cycle counts, audits and shrinkage control
-Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
-Maintained accurate records of all transactions, stock levels and employee performance metrics.
-Completed thorough opening, closing and shift change functions to maintain operational standards each day.