Maribel Ortiz
East Quogue,NY
Summary
Experienced with healthcare procedures and patient assistance. Utilize strong organizational skills to maintain efficient support of patient care. Knowledge of medical terminology. Guiding individuals through recovery processes. Proven ability to support clients in achieving meaningful personal milestones and fostering positive behavioral changes. Demonstrated expertise in motivational interviewing and crisis intervention.
Overview
6
6
years of professional experience
Work History
Therapeutic Aid/Receptionist
Seafiled Center
01.2019 - Current
- Keeping a clean and organized facility for over 100 clients
- Greeting and searching clients into rehab
- Aiding clients throughout their monthly stay in rehab by consulting them, getting everyone to attends their group/ individual sessions with their counselors daily, and answering any questions/ concerns
- Provided a safe and supportive environment for patients to explore new leisure opportunities and enhance their quality of life.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Medical Assistant
Long Island Center for Recovery
01.2019 - Current
- Filing incoming clients' profiles on KIPU system
- Communicating with staff about clients' concerns, problems and/ or requests
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced patient care by meticulously recording vital signs and updating patient records to EMR
- placing MSR orders, verifying insurance and prior authorizations applying copay to patients aorders.
Education
CRPA
Thrive
10-2024
Phlebotomist
Ideal School of Allied Health Care
03-2023
High School Diploma -
Franklyn K. Lane Highschool
06.2004
Skills
- Substance Abuse Knowledge
- Bilingual fluency
- HIPAA Compliance
Timeline
Therapeutic Aid/Receptionist
Seafiled Center
01.2019 - Current
Medical Assistant
Long Island Center for Recovery
01.2019 - Current
CRPA
Thrive
Phlebotomist
Ideal School of Allied Health Care
High School Diploma -
Franklyn K. Lane Highschool
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