Maribel Porrata-Vázquez

• Accounts Payable (AR), Accounts Receivable (AR) reconciliation and reporting both internal and for client base
• Bookkeeping tasks and CPA team support.
• Customer support and collections tasks via phone and email.
• Internal payroll report and processing
• General office support tasks (calls, email and mail processing, filing, travel scheduling and bookings, etc.)
• Westchase Office, Tampa, FL (Hybrid)

• Responsible for case-specific sales support processes
• Prepared Medical, Dental and Vision rate quotes using internal rating systems
• Worked directly with Underwriting Team to coordinate rate quotes assisting on the flow of proposals
• Managed the RFP process, reporting results to ensure submission turnaround time meets company standards
• Ensured accuracy of information and opportunities in Salesforce
• Timely submission of complete and accurate proposal data
• Remote

• Presales support to New Business Managers and Presales Consultants
• Managed the Sales Intake Presale process. Reviewing and analyzing intake documentation
• Gather and collect request for proposals (RFP) documentation
• Salesforce data entry ensuring timing, accuracy and completeness
• Managed master opportunities on Salesforce to ensure quality, volume and accuracy metrics were up to corporate standards
• Identification of potential Decline-to-Quote (DTQ) and directed them to NBM, Presale Consultants and/or Sales Team
• Randstad, Tampa, FL (Remote)

• Created and maintained accounting reports for upper management
• Office payroll management
• Collection of outstanding payments from tenants
• Processed 30-day and eviction notices as requested by Property Manager in accordance to Property Rules
• Monthly bills reconciliations and payment processing

Aug/2006 - July/2007

 Qualified leads and prospects, providing updated information on current promotions and available upgrades.

 Provided price quotes to customers and prospects for vacation packages.

 Entered and updated client information on database.

 Ensuring customer satisfaction by following up on clients, querying, solving and channeling issues.

Main Distributor in Puerto Rico for Foodservice, Grocery, Liquors and Frozen Products

Sales Assistant/Analyst

 Assisted the Vice President and General Manager of Foodservice Division.

 Primary contact for ten Key Accounts, Supervisors and a team of 24 Salesmen.

 Created and updated sales and team earnings reports and salesmen reports with customer feedback from their visits.

 Process and follow up on Container orders for the main supermarket chains and retail customers.

 Worked with Marketing Department personnel on creating presentations of new products, offers and deals.

 Worked with Human Resources Department personnel coordinating and contacting applicants for job interviews.

Oct/1997 - Mar/2000

 Worked with Sales and Marketing team creating product presentations of new and upcoming products and deals.

 Provide support to Operations Manager and Sales Department personnel processing orders.

 Customer Service and Assistance on product and/or offers inquiries.