Maribel Ramirez
1439 S Talman,IL
Summary
Dedicated home care provider and dedicated advocate with lived experience, seeking to apply empathy and a client centered approach to assist in navigating recovery journeys.
Overview
35
35
years of professional experience
Work History
Home Care Provider
Healthcare Plus Caregivers
Chicago, IL
06.2024 - 01.2025
- Maintained accurate documentation of care provided and client progress reports.
- Communicated effectively with clients and families to address concerns and preferences.
- Coordinated transportation for clients to medical appointments and social activities.
- Implemented strategies to enhance client engagement and quality of life through companionship activities.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Legal Assistant
Goldstein, Bender & Romanoff
Chicago, IL
09.2001 - 07.2011
- Managed case files and documentation, ensuring compliance with legal standards and procedures.
- Prepared legal documents, including pleadings and contracts, for attorney review and filing..
- Coordinated communication between clients, attorneys, and court officials to facilitate case progression.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Interviewed clients to obtain information relevant to cases.
File Clerk
Wexler & Wexler
Chicago, IL
01.1998 - 01.2001
- Organized and maintained filing systems for efficient document retrieval and management.
- Processed incoming and outgoing mail to ensure timely communication.
- Implemented electronic document management solutions to improve workflow efficiency.
- Assisted in training new staff on filing procedures and best practices.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Examined, categorized, and sorted incoming documents.
- Restored old files and archived completed files for future reference.
- Organized physical storage spaces for optimal use, maximizing available room for new document additions.
Store Manager
Burger King
Chicago, IL
03.1990 - 09.1995
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Trained and mentored team members on customer service protocols and operational procedures.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends and develop strategies for revenue growth.
- Coordinated staff schedules to maintain optimal coverage during peak business hours.
- Enhanced customer satisfaction through effective problem resolution and feedback management.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
No Degree - Business Administration
Harold Washington College
Chicago, IL06.2030
High School Diploma -
Richards Vocational High School
Chicago, IL06.1992
Skills
- Patient care
- Compassionate caregiving
- Housekeeping
- Understanding customer needs
- Calm and professional under pressure
- Customer data confidentiality
- Friendly, positive attitude
- Active listening
- Dependable and responsible
- Teamwork and collaboration
- Verbal communication
- Spanish translation
Languages
Spanish
Native or Bilingual
Timeline
Home Care Provider
Healthcare Plus Caregivers
06.2024 - 01.2025
Legal Assistant
Goldstein, Bender & Romanoff
09.2001 - 07.2011
File Clerk
Wexler & Wexler
01.1998 - 01.2001
Store Manager
Burger King
03.1990 - 09.1995
No Degree - Business Administration
Harold Washington College
High School Diploma -
Richards Vocational High School