Summary
Overview
Work History
Education
Skills
Timeline
Custom
Generic

Maribel Rivera

La Place,LA

Summary

To get a rewarding and challenging position in a well-known company in the communications field. Attentive Consultant with experience assisting clients by selling office and shipping services. Successful at determining customer needs to suggest appropriate printing, graphics and shipment options. Quick-thinking when solving problems to complete multiple orders on time with quality results. Competitive individual with extensive background as Sales Supervisor in non-retail environments. Talented decision-maker with dynamic personnel management and coaching skills. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

22
22
years of professional experience

Work History

CENTER CONSULTANT

Fedex Office
11.2016 - Current
  • Prepared shipments by wrapping items, placing in shipping boxes or containers, weighing and attaching shipping labels
  • Organized and stocked boxes, goods and equipment
  • Greeted customers, answered questions and presented pricing information
  • Consulted patrons and sold services, including shipping, printing, graphic design and sign creation
  • Assembled, maintained and set up printers, binders and other equipment with required components such as ink, paper or binding spines
  • Took customer orders using computerized order systems and coordinated center activities
  • Researched and analyzed operations to ascertain detailed client needs
  • Established quality standards and performed work according to project schedules.

STORE CONSULTANT

JcPenney
01.2015 - 01.2016
  • Resolved customer problems by investigating issues, answering questions and building rapport
  • Managed inventory tracking and physical inventory counts to minimize loss
  • Assessed, optimized and elevated operations to target current and expected demands
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements
  • Oversaw all store operations while generating $[Amount] in monthly sales.

PRODUCTION CONTROL SCHEDULING, CLERK

Positronic Industries Caribe
10.2002 - 10.2015
  • Supported office clerical functions using word processing and other software, email and office machines
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters
  • Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use
  • Organized computer-based information to minimize errors
  • Answered multi-line telephone system and routed calls to appropriate personnel
  • Developed and implemented employee incentive measures to increase team productivity and help to meet production objectives.
  • Enhanced operational efficiency through the development and implementation of standard operating procedures for the Scheduling Clerk role.
  • Boosted client retention rates through courteous handling of appointment reminders and follow-ups via phone calls or emails.

Education

Computerized Accounting -

Metro Collage Ponce - PR
01.1994

Skills

  • Proficient at Microsoft Windows, Excel and Epicor
  • Outstanding communications skills; written and oral
  • Great analytical and organization skills
  • Capable to use Microsoft Office
  • Safety regulations
  • Continuous Improvement
  • Customer relationship management

Timeline

CENTER CONSULTANT

Fedex Office
11.2016 - Current

STORE CONSULTANT

JcPenney
01.2015 - 01.2016

PRODUCTION CONTROL SCHEDULING, CLERK

Positronic Industries Caribe
10.2002 - 10.2015

Computerized Accounting -

Metro Collage Ponce - PR

Custom

References Available upon request.

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Maribel Rivera