Professional Administrative Specialist with exceptional organizational and interpersonal skills. Experienced in managing high-traffic reception areas, coordinating schedules, and providing exceptional customer service. Known for strong teamwork, adaptability, and maintaining seamless operations while creating positive client experiences.
Work History
Dance Director/Choreographer
3 Years 1 Month
Goldenboysstudio | 09.2023 - Current
Coordinated rehearsals and performances, ensuring seamless execution of choreography and stage management.
Mentored aspiring dancers, fostering a supportive environment for personal growth and artistic expression.
Evaluated student progress through assessments, providing constructive feedback to improve performance quality.
Monitored and documented behavioral progress, providing feedback to parents and schools.
Assisted youth in developing problem-solving and communication skills to support stress management.
Developed detailed event timelines and worked with clients to understand needs and create customized event experiences.
Implemented feedback mechanisms to refine future event planning processes.
Established relationships with local vendors to enhance service offerings and reduce costs.
Barista Manager
3 Years 9 Months
Jo's Downtown | 09.2022 - 06.2026
Coordinated daily operations to ensure efficient workflow and optimize team performance.
Fostered communication between departments to execute and resolve issues promptly.
Evaluated customer feedback to enhance service quality and improve client satisfaction ratings.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Front Desk Receptionist
2 Years
Focused Care Of Mount Pleasant | 07.2019 - 07.2021
Greeted and assisted visitors, ensuring a welcoming and professional front desk experience.
Assisted with administrative tasks including filing, data entry, and document preparation.
Handled confidential information while maintaining strict privacy and confidentiality standards.
Maintained accurate records of visitor logs and processed incoming mail and packages for distribution to appropriate departments.
Scheduled appointments and coordinated meeting room reservations for staff and clients.
Education
High School Diploma
MOUNT PLEASANT HIGH SCHOOL | MT.PLEASANT, TX | 05.2021
Associates of Business Administration - AS
NORTHEAST TEXAS COMMUNITY COLLEGE | MT.PLEASANT, TX | 04.2027