Detail-oriented professional with strong records management and bilingual communication skills. Proven ability in document processing and file management, ensuring compliance and accuracy.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Keyboarding Clerk 1
Camden County Corrections
Camden
04.2010 - Current
Processed inmate documentation and maintained accurate records for compliance.
Trained new clerks on procedures, policies, and software systems used in corrections.
Responded to inquiries from the public regarding inmate information and facility policies.
Answered phones in a courteous manner while providing excellent customer service.
Verified accuracy of all paperwork prior to submission for processing.
Organized and maintained filing systems for confidential documents.
Utilized computer software programs to create reports, labels, forms.
Supported office clerical functions using word processing and other software, email and office machines.
Scanned documents into digital formats ensuring accuracy of content.
Processed incoming documents and ensured proper categorization in the filing system.
Processed incoming mail by sorting, logging, scanning and filing appropriately.
Maintained and updated company filing systems.
Compiled statistical data from filed records when requested.
Retrieved, sorted, copied and filed all documents and paperwork.
Analyzed large volumes of data quickly and accurately.
Filed physical copies of important documents for future reference.
Assisted other departments with retrieving archived materials.
Provided file, document and record access to appropriate personnel.
Maintained accurate and up-to-date records of all documents and files.
Responded promptly to inquiries about records management processes.
Tracked file movement and researched document histories.
Trained new staff on record management systems and processes, enhancing team efficiency.
Added new material to file records or created new records.
Assigned and recorded or stamped identification numbers or codes to index materials for filing.
Placed materials into storage receptacles according to classification and identification information.
Located, retrieved and copied information in response to requests and delivered to authorized users.
Maintained records of materials using logbooks or computers and generated computerized reports.
Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
Bilingual Clerk Typist
Camden County Health Department
Blackwood
05.2001 - 03.2010
Assisted bilingual clients with forms and inquiries in English and Spanish.
Maintained accurate filing systems for patient documents and departmental records.
Handled incoming calls, directing inquiries to appropriate personnel promptly.
Prepared correspondence and reports for departmental meetings and health initiatives.
Coordinated with colleagues regarding the translation of sensitive materials.
Responded promptly to emails received in either language.
Transcribed letters, documents, and other materials from English to Spanish and vice versa.
Performed basic clerical duties such as filing, faxing, photocopying.
Processed invoices in accordance with company policies and procedures.
Greeted visitors and customers in English and Spanish, providing assistance as needed.
Created letters, memorandums and monthly agendas for office distribution.
Assisted customers with inquiries regarding invoices and payment options.
Maintained filing system for billing documents and correspondence securely.
Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
Processed invoices and payments accurately and promptly.
Investigated and responded to customer inquiries related to billing issues.
Monitored past due accounts and pursued collections on outstanding invoices.