To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Contents Supervisor
Service Master Restoration By RSI
09.2023 - Current
Established a consistent brand voice across all content, enhancing brand recognition and loyalty among target audiences.
Established and implemented workflows to streamline editing processes.
Pitched content strategies and managed asset acquisition.
Edited and reviewed content for grammar, spelling and punctuation.
Delegated and tracked each staff member's assignments and deadlines.
Developed and maintained editorial standards for content.
Led brainstorming sessions for creative content ideas, fostering innovation within the team.
Developed training materials and conducted onboarding sessions for new hires to set them up for success in their roles.
Worked well in a team setting, providing support and guidance.
Identified issues, analyzed information and provided solutions to problems.
Applied effective time management techniques to meet tight deadlines.
Delivered services to customer locations within specific timeframes.
Worked effectively in fast-paced environments.
Developed and maintained courteous and effective working relationships.
Skilled at working independently and collaboratively in a team environment.
Gained strong leadership skills by managing projects from start to finish.
Contents Technician
Oklahoma Disaster Restoration
08.2019 - 09.2023
Organized work to meet demanding production goals.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Paid attention to detail while completing assignments.
Delivered services to customer locations within specific timeframes.
Applied effective time management techniques to meet tight deadlines.
Managed time efficiently in order to complete all tasks within deadlines.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Contents Technician
Servpro Of South Tulsa County
01.2016 - 08.2019
Maintained quality assurance and customer satisfaction objectives.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Paid attention to detail while completing assignments.
Skilled at working independently and collaboratively in a team environment.
Custodian
University Of Tulsa
06.2011 - 08.2011
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Supported event setup and tear-down, contributing to successful school functions.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Maintained optimal supply levels to meet daily and special cleaning needs.
Dietary Aide
The Broadmoor Retirement
01.2010 - 07.2010
Portioned and wrapped food to place directly on plates for service to patrons.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Demonstrated knowledge of menu items and corresponding ingredients.
Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
Greeted customers and answered inquiries regarding menu items and specials.
Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Education
High School Diploma -
East Central High School
Tulsa, OK
2012
Skills
Customer Service
Strong attention to detail
Certification
IICRC certified in Fire, Odor and crime and trauma clean up
Timeline
Contents Supervisor
Service Master Restoration By RSI
09.2023 - Current
Contents Technician
Oklahoma Disaster Restoration
08.2019 - 09.2023
Contents Technician
Servpro Of South Tulsa County
01.2016 - 08.2019
Custodian
University Of Tulsa
06.2011 - 08.2011
Dietary Aide
The Broadmoor Retirement
01.2010 - 07.2010
High School Diploma -
East Central High School
IICRC certified in Fire, Odor and crime and trauma clean up
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