Maribel Silva
San Antonio,TX
Summary
- Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
- Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
- Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Circle K
San Antonio, TX
10.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Sales Associate
Metro PCS
San Antonio, TX
10.2017 - 10.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Memorial High School
San Antonio, TXSkills
- Cash Handling
- Payment Collection
- Product Recommendations
- POS Systems
- ID Verification
- Customer Assistance
- Customer Service
- Merchandise Restocking
- Organizational abilities
- Cleaning and sanitizing
- Sales expertise
- POS system operations
Languages
Spanish
Professional
English
Native/ Bilingual
Certification
- Certified Food Handler (2023)
- TABC Certification (2023)
Affiliations
- Dance Club
Timeline
Cashier
Circle K
10.2023 - 01.2024
Sales Associate
Metro PCS
10.2017 - 10.2020
Memorial High School