Maribel Valdez
Salinas,CA
Summary
Energetic Lead Sales Associate promotes excellent customer service skills through dynamic engagement, issue resolution and promotional talents. Trustworthy professional with successful background in cross-selling and upselling. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Responsible and friendly makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
9
9
years of professional experience
Work History
Food Captain
Circle K Gas Station
Salinas
03.2026 - Current
- Supervised daily operations to ensure compliance with safety and service standards.
- Trained and mentored staff, enhancing team performance and customer satisfaction.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Coordinated scheduling and staffing, ensuring adequate coverage during peak hours.
Sales Manager
Carters Retail Inc
Salinas, CA
11.2021 - 08.2026
- Led sales team to achieve quarterly revenue targets through strategic planning and execution.
- Developed and implemented training programs to enhance product knowledge among staff.
- Analyzed market trends to identify opportunities for growth and competitive positioning.
- Fostered relationships with key accounts, resulting in increased customer loyalty and repeat business.
Lead Sales Associate
Dollar General Store
Salinas, CA
06.2017 - 01.2018
- Processed payments and returned accurately receipts, cash, coin and cards to customers.
- Checked store shelves and restocked products from inventory in back room.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Scanned and bagged items and operated cash register to check out store patrons.
- Created eye-catching merchandise displays to entice customers into store.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Conducted high volume of promotional sales calls to increase client base.
- Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
- Assisted with training, development and mentoring of sales employees.
- Achieved or surpassed company-defined sales quotas for multiple months.
- Greeted customers, clarifying needs and identifying solutions to close sales.
Education
High School Diploma -
North Salinas High School
Salinas, CA05.2005
Skills
- Strategic sales
- Sales promotions
- Brand development and marketing
- Customer care
- Sales transaction processing
- Accurate cash-handling
- Payment processing
- Organization
- Meeting and exceeding sales goals
- Merchandise displays
Education and Training
other
Timeline
Food Captain
Circle K Gas Station
03.2026 - Current
Sales Manager
Carters Retail Inc
11.2021 - 08.2026
Lead Sales Associate
Dollar General Store
06.2017 - 01.2018
High School Diploma -
North Salinas High School