Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maribel Vidal

Redmond ,WA

Summary

Proven leader in kitchen and retail environments, notably at Metropolitan Market, where I enhanced team performance and reduced food waste significantly. Skilled in inventory management and customer service, I excel in fostering positive work cultures and achieving operational excellence. Fluent in Spanish, my strong communication and problem-solving abilities drive superior guest and team experiences.

Overview

10
10
years of professional experience

Work History

Kitchen Manger

Metropolitan Market
09.2018 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

Department Lead

New Seasons Market
09.2018 - 07.2020
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.

Barista

Starbucks
09.2017 - 04.2018
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Sales Lead Keyholder

The Children’s Place
08.2016 - 03.2017
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Completed store opening and closing procedures.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
  • Trained and mentored new employees.

Hostess

Angelo’s Restaurant
10.2014 - 04.2015
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Dipolma -

Interlake High School
Bellevue, WA
06.2015

Skills

  • Multitasking and organization
  • Customer service
  • Food safety
  • Inventory management
  • Staff training and development
  • Kitchen management
  • Inventory control
  • Attention to detail
  • Problem-solving
  • Safe food handling
  • Cleaning and sanitation
  • Supply ordering
  • Flexible schedule
  • Bilingual
  • Fluent in Spanish
  • Strong communication
  • Positive attitude
  • Reliable

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Kitchen Manger

Metropolitan Market
09.2018 - Current

Department Lead

New Seasons Market
09.2018 - 07.2020

Barista

Starbucks
09.2017 - 04.2018

Sales Lead Keyholder

The Children’s Place
08.2016 - 03.2017

Hostess

Angelo’s Restaurant
10.2014 - 04.2015

Dipolma -

Interlake High School

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Maribel Vidal