Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maribella Ortega Giron

Laurel,MD

Summary

Bilingual , with experience completing wide range of housekeeping duties. Gifted at using cleaning equipment and supplies to sanitize and remove dirt and grime. Motivated and independent worker with strong problem-solving skills. Reliable and honest skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Caregiver

Mrs.Down
02.2022 - 07.2022
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged with patient in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with my client to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep the family well-informed.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

House Cleaner

My Self
03.2017 - 07.2022
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood floors, laminate, ceramic, glass and wood surfaces.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied trashcans and transported waste to collection areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Also if client would ask me to organize I would and clean garage I can also do. Basic and deep house cleaning for houses.

Front Desk Receptionist/Hotel Keeper

Janneth's Pet Grooming
09.2020 - 11.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • While working there we also had to clean our station and make sure everything was disinfected and neat.


Education

High School Diploma -

Laurel High School
Laurel, MD
06.2024

Skills

  • Compassionate Communication
  • Educational Strategies
  • Personal Care Assistance
  • Cleaning Everything
  • Developing Client Trust
  • Housekeeping
  • Multitasking and Organization
  • Sanitizing Surfaces
  • Independent Living
  • Problem Identification
  • Always try new things
  • Caregiver and Family Support
  • Pet Boarding
  • Active Listening
  • Pet Feeding
  • Animal Observations
  • Critical Thinking

Timeline

Caregiver

Mrs.Down
02.2022 - 07.2022

Front Desk Receptionist/Hotel Keeper

Janneth's Pet Grooming
09.2020 - 11.2021

House Cleaner

My Self
03.2017 - 07.2022

High School Diploma -

Laurel High School

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