Dottie Mellnick
Grovetown,GA
Summary
Dedicated and compassionate life coach pursuing a career in criminal justice with a focus on juvenile rehabilitation and youth development. Experienced in working with veterans affected by PTSD, providing support, guidance, and personalized coaching to help individuals overcome emotional and behavioral challenges. Skilled in developing customized rehabilitation and coaching programs for at-risk minors, facilitating workshops, and promoting positive behavioral change. Strong background in communication, problem-solving, and collaboration, with a commitment to empowering individuals and strengthening communities through mentorship and rehabilitation-focused support.
Overview
11
11
years of professional experience
Work History
MWR
US Army
Fort Gordon, GA
08.2024 - Current
- Assisted in organizing recreational activities for diverse groups, enhancing engagement and participation.
- Facilitated setup and breakdown of equipment for events, ensuring safety and readiness.
- Monitored participants during activities to ensure safety protocols were followed consistently.
- Supported development of new program initiatives based on participant feedback and interests.
- Assisted in training new staff on operational procedures and best practices for event execution.
Life Coach
Believing Bigger Coaching
Grovetown, GA
11.2018 - Current
- Guided clients in setting and achieving personal goals through tailored coaching sessions.
- Developed customized coaching programs to address individual client needs and aspirations.
- Facilitated workshops on personal development topics, enhancing client engagement and motivation.
- Implemented assessment tools to evaluate client progress and adjust strategies accordingly.
Customer Service Representative
Be Our Guest Getaways
Grovetown, GA
09.2015 - 07.2024
- Subcontractor for Walt Disney World and Carnival Cruise Lines, resolved customer inquiries efficiently, enhancing overall satisfaction and retention.
- Trained new team members on product knowledge and service protocols, streamlining onboarding processes.
- Managed high-volume call traffic while maintaining quality standards and response times.
- Developed solutions to complex customer issues, improving resolution rates and customer experience.
- Oversaw quality control processes, enhancing overall project standards and minimizing rework.
Education
BBA - Criminal Justice
Strayer University
Washington DC09-2026
High School Diploma -
Absegami High School
Galloway, NJ06-2021
Life Coaching - Life Coaching
Transformation Academy
Florida04-2023
Cosmetology -
Atlantic County Institue of Technology
Mays Landing, NJ06-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Empathetic listener
- Empathetic patient care
- Data collection
- Multicultural sensitivity
Timeline
MWR
US Army
08.2024 - Current
Life Coach
Believing Bigger Coaching
11.2018 - Current
Customer Service Representative
Be Our Guest Getaways
09.2015 - 07.2024
BBA - Criminal Justice
Strayer University
High School Diploma -
Absegami High School
Life Coaching - Life Coaching
Transformation Academy
Cosmetology -
Atlantic County Institue of Technology