Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maribeth Hall

Jacksonville,FL

Summary

Committed customer service offering 0-1 months of experience delivering exceptional customer service in fast-paced environments. Proficient in taking orders, keeping work areas clean. Excellent interpersonal, time management and multitasking abilities. Dedicated nursing professional delivers compassionate patient care to individuals in retirement facility settings. Proficient in cultivating positive relationships with patients and caregivers to implement patient care objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

LPN

Ascension Living (St Catherine Laboure Place)
05.2021 - Current
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Accurately recorded all interactions in medical charts, documenting accidents and interventions applied.
  • Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

Car Rental Agent

Avis Budget Group Inc.
03.2018 - 08.2020
  • Completed sales transactions, including all accepted forms of payment
  • Responded quickly to customer inquiries, answering questions and offering insight into products
  • Addressed guest complaints and resolved issues to promote satisfaction
  • Managed multiple tasks in high-volume environment
  • Worked with managers to resolve rental contracts problems, improve operations and provide exceptional customer service

Sales Clerk Cashier

Defense Commissary
06.2017 - 10.2017
  • Counted cash in register drawer at beginning and end of shift
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Maintained current knowledge of store promotions and highlighted sales to customers

Concierge Specialist

The Crossings At Independence
06.2016 - 07.2017
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales
  • Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
  • Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety
  • Arranged for transportation to and from airport, train station and events for visitors

Customer Service Representative

Navy Exchange
06.2016 - 12.2016
  • Communicated with vendors regarding back order availability, future inventory and special orders
  • Responded to customer requests for products, services and company information
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Compiled customer feedback and recommended service delivery improvements to management

Retail Sales Clerk

Publix Supermarkets
09.2013 - 09.2014
  • Assisted customers by answering questions and fulfilling requests
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
  • Monitored customers for signs of security concerns and escalated issues to management
  • Answered questions about store policies and concerns to support positive customer experiences

Education

Associate of Arts - Medical Assisting ( Administrative)

Centura College - Virginia Beach
Rivne, 56
05.2016

Associate of Science - Business Administration

Tidewater Community College
Norfolk, VA

Associate of Arts - A.A

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Performance improvements
  • Customer Service
  • Sales techniques
  • Indirect Patient Care
  • Direct Patient Care

Certification

Basic Life Support

Timeline

LPN

Ascension Living (St Catherine Laboure Place)
05.2021 - Current

Car Rental Agent

Avis Budget Group Inc.
03.2018 - 08.2020

Sales Clerk Cashier

Defense Commissary
06.2017 - 10.2017

Concierge Specialist

The Crossings At Independence
06.2016 - 07.2017

Customer Service Representative

Navy Exchange
06.2016 - 12.2016

Retail Sales Clerk

Publix Supermarkets
09.2013 - 09.2014

Associate of Arts - Medical Assisting ( Administrative)

Centura College - Virginia Beach

Associate of Science - Business Administration

Tidewater Community College

Associate of Arts - A.A

Florida State College At Jacksonville

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