MARIBETH JUSLIN
Las Vegas,NV
Summary
Dedicated administrative professional with successful experience in fast-paced office and health care settings. Hardworking team player with expertise in completing various clerical tasks, scheduling, and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Caloptima PACE
02.2017 - Current
- Schedule, coordinate, reschedule and confirm patient appointments
- Verify patient information, prior exams and history, and thoroughly document necessary information in TC system
- Effectively manage follow up calls
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained confidentiality of patient records and health statuses.
- Communicated effectively with staff members of operations, and clinical departments. Communicate clearly and concisely with individuals from varying cultural backgrounds
- Manage medical records with precision and accuracy upon request of MD to specialty providers
- Monitor pending authorizations, medical clearance, and orders that require follow-up
- Scan referrals into system for calling and scheduling patients from work list
- Processing dental claims, analyzing and validating Medi-Cal pricing, researches, adjusts, review services for accurate charges, utilizing billing code sets and or authorization guidelines as a reference
- Adjudicates dental claims for final review with executive directive at PACE for approval
- Maintain and support a culture of compliance, ethics, and integrity to uphold PACE program mission
- Attentive and collaborative at clinic huddle and IDT meetings , reporting any participant needs during visits or need for appointment changes, to ensure our participants meet their goals.
- Initiate pre-op clearance within timely manner for pre-op requirements, communicating with Case Manager
- Collaborate with Medical Records to upload medical reports in a timely manner
- Established overall goal of 90% or better in requisition completion.
- Entrusted to handle confidential and sensitive situations in professional manner.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Trained and mentored new personnel hired to fulfill various roles
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
Rehabilitation Aide
Genesis Rehabilitation Services
08.2016 - 02.2017
- Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
- Assisted patients during ambulation to prevent injuries.
- Performed treatment procedures to improve patient's functioning.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Documented each patient case with updates in computer system.
- Educated patients and families on exercises and proper body mechanics.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Certified Nursing Assistant
Arcadia Gardens Retirement Assisted Living Facilit
11.2011 - 02.2017
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Followed directions of licensed nurses to administer medications and treatments.
Escrow Assistant
Bank Of America
01.2009 - 02.2010
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
- Scheduled signings and gathered required paperwork.
- Followed-up on status of releases, policies, and return of recorded documents.
- Forwarded title clearing documentation to title officer for approval.
- Prepared estimated closing statements for buyer and seller.
- Obtained documents such as proof of insurance and HOA statements.
Trustee Sales Assistant
Quality Loan Services
07.2007 - 01.2009
- Responsible for timeline compliance within the foreclosure processes
- Reviewing, updating and following up with client tracking systems.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Provide courteous communication, customer service, and assistance with clients, department staff, borrowers, vendors attorneys and court systems
- Gained strong leadership skills by managing projects from start to finish.
Escrow Assistant
Lawyers Title Company
08.2005 - 06.2007
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Prepared estimated closing statements for buyer and seller.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Education
Associate of Science - Occupational Therapy Assistance
Santa Ana College
Santa Ana, CA06.2015
Bachelor of Arts - Business And Human Resource Management
National University College
San Diego, CA05.1997
Skills
- Patient Scheduling
- Processing Dental Claims
- Excellent written and verbal communication skills
- Answering incoming calls in all job capacities
- Medical Documentation
- Authorization process
- CPT Codes
- Organization and Time Management
- Computer skills - Microsoft Office, MS Word, Outlook and Excel, Teams
- Trouble Shoot
- Customer Service and client relations
- Employee training and development
- Health Care Industry
- Strong Attention To Detail
- Policies And Procedures
- Health Care Compliance
Timeline
Administrative Assistant
Caloptima PACE
02.2017 - Current
Rehabilitation Aide
Genesis Rehabilitation Services
08.2016 - 02.2017
Certified Nursing Assistant
Arcadia Gardens Retirement Assisted Living Facilit
11.2011 - 02.2017
Escrow Assistant
Bank Of America
01.2009 - 02.2010
Trustee Sales Assistant
Quality Loan Services
07.2007 - 01.2009
Escrow Assistant
Lawyers Title Company
08.2005 - 06.2007
Associate of Science - Occupational Therapy Assistance
Santa Ana College
Bachelor of Arts - Business And Human Resource Management
National University College
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