Maribeth Lamson
Canton,MI
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skill. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as dialysis patient care tech position. Ready to help team achieve company goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Patient Advocate, Direct Care
A+ Quality Health Care
06.2022 - Current
- Responded promptly to any emergency situations or changes in a patient's condition that required immediate attention.
- Collaborated with other healthcare professionals to coordinate comprehensive care for each patient.
- Developed supportive relationships with patients to provide emotional support during difficult times.
- Assisted patients with medical appointments, treatments and procedures as needed.
- Performed administrative tasks such as scheduling appointments, ordering supplies and completing paperwork.
- Facilitated communication between families and healthcare teams regarding a patient's progress or decline in condition.
- Provided direct care to patients, including helping them with daily activities such as eating, bathing and dressing.
- Performing Peritoneal dialysis at home, tube feeding, changing catheters, suctioning, wound care and ostomy care.
- Encouraged patient participation in therapeutic activities that promote physical and mental well-being.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Monitored vital signs such as pulse rate, blood pressure and temperature to ensure optimal health outcomes.
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
Assistant Operations Manager Hospice
Evergreen Hospice LLC
02.2020 - 02.2024
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Tracked and replenished inventory to maintain par levels.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
Owner
Skin Revive Skin Care
07.2007 - 08.2016
- Provided direction and guidance to employees.
- Developed policies and procedures for the organization.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created marketing campaigns to attract new customers.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Developed strategic plans to increase profitability and efficiency.
RN
San Antonio District Hospital
06.1992 - 06.2007
- Collaborated with physicians in developing patient-specific treatment plans.
- Ensured compliance with infection control policies and procedures.
- Performed physical examinations and assessments of patients' medical histories.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored patient reactions to drugs and carefully documented findings.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
Education
Bachelor of Science - Nursing
Manila Central University
04-1989
Skills
- Documentation
- ADL Assistance
- Compassionate client care
- First aid and safety
- Medication and Appointment Reminders
- Supportive Companionship
- Dependable and Responsible
- Relationship Building
- Case management experience
- Multitasking and Organization
- Basic Life Support
- Patient confidentiality
- Appointment Scheduling
- HIPAA Compliance
- Customer Service
Certification
- BSN-RN in the Philippines
- BLS
- Caregiving
- CPR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Intermediate (B1)
Tagalog
Upper intermediate (B2)
Timeline
Patient Advocate, Direct Care
A+ Quality Health Care
06.2022 - Current
Assistant Operations Manager Hospice
Evergreen Hospice LLC
02.2020 - 02.2024
Owner
Skin Revive Skin Care
07.2007 - 08.2016
RN
San Antonio District Hospital
06.1992 - 06.2007
Bachelor of Science - Nursing
Manila Central University