Maribeth Mliner

Work History

Restoration Hardware

Pleasant Prairie, WI

.1 -1 - .1 -1

Conducts daily opening/closing and reporting procedures
Interviewed job candidates and made staffing decisions along with preparing employee evaluations
Led (13) stock associates with bi-weekly furniture deliveries
Directed seasonal floor moves reporting directly to DM.
Monitored and analyzed sales records and consumer purchasing trends to visually set store boosting margin 10%
Led the education, product understanding and selling skills coaching of 22 employees
Created new visual layouts adopted by all 17 outlet stores
Planned and conducted annual store inventory procedures, leading the company in 2013 with inventory shrink of only .03%
Generated repeat business through exceptional customer service
Quickly and efficiently solved customer challenges

John Hancock Insurance

Milwaukee, WI

.1 -1 - .1 -1

Coordinated planning details over 75 corporate meetings annually
Negotiated banquets contracts with leading hotel chains nationwide
Managed CEO's complex and frequently changing travel arrangements and coordinated pre-planning of all trips
Created and managed expense reports, budgets and reporting procedures for corporate meetings while maintaining strict budget guidelines
Supplied daily sales and marketing support to 26 National Sales Representatives
Distributed updated weekly reports of project priorities to team members and management
Prepared and processed expense reports for entire sales team

Bombay Furniture Store

Brookfield, WI

.1 -1 - .1 -1

Performed daily operation of 2M home furnishing store: operating procedures, daily corporate reporting and auditing requirements
Accountable for store profits by maximizing sales, managing inventory and displaying expert relationship building abilities with customers
Maintained all principles and standards of expert merchandise presentation, awarded 3 top seller store nationwide
Unified office organization systems and streamlined office procedures protecting gross margins and optimizing store profitability
Consistently exceeded District, Region and Company sales goals levels Achieved Top Sales Awards for three (3) consecutive years
Prepared and directed physical store inventory, reducing product shrinkage to .07%
Hand-picked by corporate to manage the execution of five (5) new store openings in WI and IL.
Inspired sales staff to develop and implement special promotion events
Mentored and trained new employees model high customer service importance in solving consumer issues

Olson Travel

Brookfield, WI

Supervised and directed all day-to-day office operations staff of 12 travel agents
Specialized in group travel, planning, coordinating and negotiating hotel, tour and cruise package pricing with travel industry vendors
Escorted travel groups both domestically and internationally
Researched and booked complicated travel itineraries
Handled all ticketing details according to FAA requirements
Prepared and distributed all sales report, annual budgets, corporate reports and employee evaluations
Administered emergency travel options to passengers in distress