MariCarmen Soto
Chicago,IL
Summary
Results-driven Human Resource Manager recognized for improving HR KPI scores by 8%. Specialized in collective bargaining and talent management, with a solid foundation in business acumen. Proficient in implementing policies and enhancing workplace engagement to support strategic organizational objectives.
Overview
21
21
years of professional experience
Work History
Human Resource Manager
OSI Industries
Chicago, IL
04.2023 - 05.2025
- Provide strategic coaching to management and line supervisors to achieve business results, ensure fairness and consistency with the interpretation of policies and multiple bargaining agreements.
- Analyze employment trends to develop strategic workforce planning, training, and development.
- Labor practices compliance management on policies, practices, benefits, and values.
- Administer the plant absence program, FMLA, short and long-term disability and ADAA needs.
- Ensure employee data is accurate in HRIS system (UKG) as well as other physical record-keeping systems.
- Led and developed 3 direct reports, improving HR KPI scores by 8%.
Human Resource Generalist
OSI Industries
Chicago, IL
02.2021 - 04.2023
- Provide guidance to management and line supervisors and employees by interpreting policies, procedures, and union contract to ensure business strategies alignment.
- Collaborate with other HR leadership to administer and implement best practices in all areas of business.
- Manage talent management and succession planning.
- Ensure compliance of department goals and objectives for staffing, turnover rate, employee relations, among other key performance indicators.
Human Resource Coordinator
OSI Industries
Chicago, IL
11.2019 - 02.2021
- Coordinate hourly staffing, conduct orientations, explain policies and benefits;
- Enter, process and maintain electronic and paper HR records using HRIS System and Microsoft Office;
- Manage FMLA/ADA to ensure compliance;
- Utilize bilingual fluency and industry knowledge to educate employees and managers on interpretation of company policies and procedures in unionized environment;
- Coordinate employee awards and recognition events;
- Promptly resolve employee inquiries;
- Creatively provide continuous improvement to ensure best practices.
Human Resource Generalist
J & J Snack Foods Corp. / Labriola Baking Co.
Alsip, IL
01.2016 - 01.2019
- Secure manufacturing workforce, process pre-employment screenings, explain new hire benefits, manage enrollments, and maintain employment records using HRIS and Excel.
- Track EEOC, I-9, and FMLA / ADAA to ensure compliance.
- Utilize bilingual fluency and extensive industry knowledge to interpret and couch on company policies, procedures, laws, and regulations.
Recruiter (Temporary Assignment)
MERITO Group
Chicago, IL
01.2015 - 12.2015
- Sourced and screened multifaceted resumes and applications supporting Gate Gourmet North America contract initiatives.
- Utilized Taleo applicant tracking system (ATS) and informed interested applicants of job duties, compensation, benefits, working conditions, and promotion opportunities.
- Thoughtfully selected qualified candidates, conducted phone/in-person interviews, completed screening protocols, and extended job offers.
Human Resources Generalist
Focal Point
Chicago, IL
01.2012 - 12.2013
- Monitored Exact Hire ATS and led hiring process from interviews to selection.
- Prepared and presented orientations, coordinated onboarding tasks including enrollment in benefit and pay systems, generated HRIS database and employee records, and provided support for payroll processing.
- Enforced company policies per Employee Manual, while proactively addressing employee needs and provided creative solutions in difficult situations.
Human Resources Specialist / Safety Coordinator
Morse Automotive / Calipers
Chicago, IL
01.2004 - 12.2011
- Recruited large numbers of applicants, coordinated background and drug screen checks, and directed onboarding, trainings, benefits, and enrollment strategies.
- Oversaw and processed workers’ compensation claims in coordination with medical providers, insurance companies, and attorneys.
- Established reputation for resourcefulness earning advanced promotion to dual role.
Education
Bachelor of Arts - Liberal Studies, Emphasis in Human Resources
DePaul University
Chicago, ILSkills
- Collective Bargaining
- Negotiations Experience
- SME Consultant & Trainer
- Workplace Investigations
- Recruitment & Talent Management
- Performance Management
- Culture, Engagement & Retention
- Policy Implementation & Compliance
- Data Analytics (HRIS, Power BI)
- Business Acumen
- Compensation & Benefits
- Environment Health & Safety
Personal Information
Title: Human Resources Professional
References
References available upon request.
Timeline
Human Resource Manager
OSI Industries
04.2023 - 05.2025
Human Resource Generalist
OSI Industries
02.2021 - 04.2023
Human Resource Coordinator
OSI Industries
11.2019 - 02.2021
Human Resource Generalist
J & J Snack Foods Corp. / Labriola Baking Co.
01.2016 - 01.2019
Recruiter (Temporary Assignment)
MERITO Group
01.2015 - 12.2015
Human Resources Generalist
Focal Point
01.2012 - 12.2013
Human Resources Specialist / Safety Coordinator
Morse Automotive / Calipers
01.2004 - 12.2011
Bachelor of Arts - Liberal Studies, Emphasis in Human Resources
DePaul University
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