Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maricel Granger

Claremore,Oklahoma

Summary

Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

10
10
years of professional experience

Work History

DELI /BAKERY TEAM ASSOCIATE

Walmart
CLAREMORE, OKLAHOMA
07.2024 - Current
  • Provided customer service to clients, including resolving complaints and answering inquiries.
  • Assisted in the development of team strategies and goals.
  • Assessed customer feedback to improve services provided by the team.
  • Performed quality assurance checks on products delivered by the team.
  • Addressed customer needs, responding to specific requests.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Built and maintained working relationships with peers and upper management.

TEAM LEADER

BILLYSIMS
CLAREMORE, OK
03.2024 - 07.2024
  • Determined consumer needs to provide products and services appealing to larger market.
  • Analyzed key performance indicators to identify effective strategies.
  • Greeted customers and provided excellent customer service.
  • Prepared food items according to recipes and menu specifications.
  • Followed all safety guidelines when handling food and beverage items.
  • Maintained a clean work area throughout the shift.
  • Performed cashier duties such as taking orders, receiving payments, and making change accurately.
  • Assisted in stocking shelves with merchandise or supplies.
  • Conducted regular cleaning duties such as sweeping floors and washing dishes.
  • Operated kitchen equipment safely to prepare meals for customers efficiently.
  • Provided support to other staff members during busy hours when needed.
  • Organized tables for incoming guests in an efficient manner.
  • Stocked condiments, napkins, utensils, and other necessary items for the dining area.
  • Monitored expiration dates on food products stored in refrigerators or freezers.
  • Kept customer and food preparation areas clean and well-organized.

Trainer

TESDA Accredited Competency Assessment Center
Cebu, Philippines
03.2018 - 03.2022
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
  • Assisted with the development of online learning modules for remote learners.
  • Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
  • Facilitated group discussions between participants to promote active engagement in learning activities.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Managed the technical setup for virtual classrooms, ensuring that all systems are functioning properly prior to class start time.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Explained goals and expectations required of trainees.
  • Monitored, evaluated and recorded training activities or program effectiveness.

Assistant Manager

Jollibee
PHILIPPINES, CEBU
11.2016 - 03.2018
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

Store Associate

ranmeshia
Japan, Tochigeken
08.2014 - 08.2016
  • Assisted customers with product selection, pricing and availability.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Master of Arts - TECHNOLOGY AND LIVELIHOOD EDUCATION

CEBU TECHNOLOGICAL UNIVERSITY
CEBU PHILIPPINE

Skills

  • Cash Handling
  • Equipment Operation
  • Workplace Safety
  • Customer Service
  • Complaint resolution
  • Cleaning
  • Problem-Solving
  • Parts Labeling
  • Quality Inspections
  • Team Building
  • Product Knowledge
  • Positive Attitude
  • Willingness to Learn
  • Money Handling
  • Computer Skills
  • Stocking and replenishing
  • Flexible Schedule
  • Teamwork and Collaboration
  • Organizing Work Stations

Timeline

DELI /BAKERY TEAM ASSOCIATE

Walmart
07.2024 - Current

TEAM LEADER

BILLYSIMS
03.2024 - 07.2024

Trainer

TESDA Accredited Competency Assessment Center
03.2018 - 03.2022

Assistant Manager

Jollibee
11.2016 - 03.2018

Store Associate

ranmeshia
08.2014 - 08.2016

Master of Arts - TECHNOLOGY AND LIVELIHOOD EDUCATION

CEBU TECHNOLOGICAL UNIVERSITY

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