Maricela Anguiano Zamora
Clovis,CA
Summary
Driven receptionist with proven expertise in customer/client relations and multi-line telephone systems. Excelled in scheduling appointments and managing data entry, enhancing office efficiency. Demonstrated a service-oriented mindset, ensuring a welcoming environment and streamlining client communications. Achieved a significant improvement in client satisfaction and operational organization.
Overview
7
7
years of professional experience
Work History
Receptionist
SunnySky's Smog
11.2019 - 11.2023
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Romita Auto Service
01.2017 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Roosevelt High School
Fresno, CA07.2009
Skills
- Scheduling
- File Management
- Data Entry
- Calendar Management
- Scheduling appointments
- Service-oriented mindset
- Organization skills
- Multi-Line Telephone Systems
Timeline
Receptionist
SunnySky's Smog
11.2019 - 11.2023
Receptionist
Romita Auto Service
01.2017 - 01.2019
High School Diploma -
Roosevelt High School
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