Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Maricela Cuellar

Property Manager
Dallas,TX

Summary

Outgoing and hardworking bilingual professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 15 years of related experience combined with a results-focused and quality-driven approach. Success in these areas’ rests upon my devotion to the multifamily industry. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

18
18
years of professional experience

Work History

Property Manager

Verlaine On The Parkway
09.2023 - Current
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.

Property Manager

The Village Residences
08.2021 - 08.2023
  • Delegated daily tasks to team members to optimize group productivity
  • Directed and led employees, supervising activities to drive productivity and efficiency
  • Handled resident complaints and expedited maintenance requests
  • Collected monthly assessments, rental fees, deposits and payments
  • Met with prospective tenants to show property and assess applications or sign leases
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs
  • Built relationships with service vendors and submitted associated billing statements.

Assistant Manager

The Enclave Apartment Homes
02.2020 - 07.2022
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Collected monthly assessments, rental fees, deposits and payments
  • Updated tenant and unit information to keep current in housing database
  • Coordinated general maintenance and repairs to keep facilities operational and attractive
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest
  • Conducted tours of vacancies with prospective tenants
  • Conducted apartment tours for potential tenants and answered questions about property
  • Handled security deposit refunds
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Coordinated with vendors to ensure turn over units completed in timely manner.

Office Manager & Administrative Accountant

James R. Thompson. Inc
08.2017 - 02.2019
  • Prepares invoices for accounts receivable & accounts payable using Sage 50 Accounting
  • Reconcile company's bank accounts by filing and maintaining records of invoices and paid invoices
  • Prepares routine correspondence, reports, and other materials
  • Answers daily incoming calls and screen and direct calls and greet all incoming guests
  • Perform general clerical duties such as mail, incoming deliveries and prepare for outgoing deliveries
  • Assist CEO with fundraisers, travel arrangements, sports events including outside office duties
  • Assist Project Managers with distribution of AIA contracts, submittals, construction orders, and change orders
  • Manages miscellaneous office duties such as company outings and events, office productivity by ensuring all office equipment and phones are working as well as are areas of office is well maintained and fully stocked with office needs and kitchen area is also in great appearance/employee safety perspective.

Office Manager & Events Coordinator

The Reeds Public Relations Corp
03.2014 - 08.2017
  • Responsible for daily operations in office
  • Helped in coordinating city government events such as Mayor's Back to School Fair & Mayor Intern Fellows Program, Mayor Summer Reading Challenge, Tarrant County Back to School Roundup including private events
  • Coordinator for Exhibitors for Mayor's Back to School Fair & Tarrant County Back to School Fair
  • Office deposits
  • Translate all printed materials from English to Spanish for all events
  • Assisted in 2015 Dallas ISD Bond Elections
  • Assisted in Fair Pension System.

Council Secretary

City of Dallas
05.2006 - 12.2011
  • Typed and proofread correspondence distributed and filed official forms and scheduled appointments
  • Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments
  • Established and maintained a variety of automated and manual files and records
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
  • Pleasantly welcomed visitors, answered phone calls and maintained the front reception desk
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting
  • Sorted and distributed incoming faxes, letters and emails for office distribution
  • Composed, edited and typed complex memos and reports with job-related software.

Education

Thomas Jefferson High School
Dallas, TX
01.1999

Skills

  • Real Page Onesite
  • Yardi
  • Bluemoon
  • Fair Housing
  • Cash-Handling
  • Microsoft Office Expertise
  • Anticipates and manages Administrative, Organizational, and Logistical needs
  • Ability to gain citizen trust and provide exceptional follow-up
  • Ability to adjust last minute and make changes to accommodate new demands and levels
  • Highly personable, citizen-oriented professional with experience in public sector
  • Complex Problem-Solving
  • Team Leadership

Timeline

Property Manager

Verlaine On The Parkway
09.2023 - Current

Property Manager

The Village Residences
08.2021 - 08.2023

Assistant Manager

The Enclave Apartment Homes
02.2020 - 07.2022

Office Manager & Administrative Accountant

James R. Thompson. Inc
08.2017 - 02.2019

Office Manager & Events Coordinator

The Reeds Public Relations Corp
03.2014 - 08.2017

Council Secretary

City of Dallas
05.2006 - 12.2011

Thomas Jefferson High School

Similar Profiles

CREATE PROFILE
Maricela CuellarProperty Manager