Maricela Escobedo
Dallas
Summary
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills
Overview
7
7
years of professional experience
1
1
Certification
Work History
Outreach and Engagement Associate
Imagine Pediatrics
11.2023 - 03.2025
- As an outreach associate, I built and maintained relationships with communities, organizations, and stakeholders to promote our mission and services.
- Additionally, I conducted research, collaborated with internal teams, and developed strategies to maximize outreach impact.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Patient Reception Specialist
Village Medical
03.2022 - 11.2023
- Warmly welcomed 15-20 guests per shift, coordinated check-in, collected insurance, and directed them to their destination
- Maintained an organized, clean professional workspace and waiting area
- Provided administrative and clerical support via EMR systems and Microsoft Excel
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Patient Representative
CareNow Urgent Care
06.2019 - 03.2022
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Facilitated communication between patients, families, and medical professionals for optimal care coordination.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Collaborated with medical staff to ensure timely and accurate communication of patient needs.
- Managed patient intake process, ensuring accurate documentation and efficient service delivery.
Chiropractor Assistant
Acupuncture and Integrated Healthcare
09.2018 - 06.2019
- Provided administrative support and helped with clinical tasks such as answering phones, responding emails, booking appointments
- Established efficient billing practices that minimized errors and expedited payment collection from insurance providers or patients directly.
- Supported patients during treatments by properly positioning them for optimal results.
- Monitored patient progress throughout treatments, reporting any concerns or improvements to the supervising chiropractor promptly.
- Streamlined office operations for improved efficiency by maintaining accurate patient records and scheduling appointments.
Education
Associates Degree in Radiologic Technology - Radiologic Technology
Brookhaven College
Dallas, TX05-2027
High School Diploma -
Thomas Jefferson High School
Dallas, TX05.2018
Skills
- Customer service
- Microsoft Word
- Data entry
- Scheduling
- Typing (80wpm)
- Time management
- Attention to detail
- Computer skills
- Relationship building
- Bilingual - Spanish
Certification
CPR and First Aid Certification
Languages
Spanish
Timeline
Outreach and Engagement Associate
Imagine Pediatrics
11.2023 - 03.2025
Patient Reception Specialist
Village Medical
03.2022 - 11.2023
Patient Representative
CareNow Urgent Care
06.2019 - 03.2022
Chiropractor Assistant
Acupuncture and Integrated Healthcare
09.2018 - 06.2019
Associates Degree in Radiologic Technology - Radiologic Technology
Brookhaven College
High School Diploma -
Thomas Jefferson High School
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