Maricela Healy
Summary
Dynamic and results-oriented professional seeking a role with significant responsibilities that leverages strong communication skills. Highly motivated with extensive experience in customer service and sales, complemented by proven leadership and organizational abilities. Committed to driving success through effective collaboration and strategic problem-solving. Eager to contribute to a team-focused environment while delivering exceptional results.
Overview
15
15
years of professional experience
Work History
Experience Finance Manager
Verdant Auto Sales
10.2024 - Current
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Increase sales techniques to understand and promoting additional products.
- Maximized performance by monitoring daily activities and mentoring team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Cultivated interpersonal skills by building positive relationships with others
- Worked well in a team setting, providing support and guidance
- Proved successful working within tight deadlines and a fast-paced environment
- Desk deals
- Call leads and sent emails
- Followup with prospects
- Scheduling appointments
Finance Manager
Rairdon's Nissan of Auburn
10.2023 - 09.2024
- Acquire approvals from lenders
- Understand all different programs from different lenders
- Sell financing for vehicles, extended warranties and additional products.
- Developed and maintained courteous and effective working relationships with lenders.
- Consulted with customers to assess needs and propose optimal solution
- Structure deals
- Strong sales ability
- Signing deals
- Overcome objections
- Attention to detail and accuracy
- Collect Stipulation
- Bush Customers
- Customer Service
- Make phone calls to customers and lenders
- Finalized deals
Dennis Astrelyuk (Owner)
Legend Auto Sales Inc
04.2012 - 10.2023
- Acquire approvals from lenders
- Understand all different programs from deferent lenders
- Sell financing for vehicles, extended warranties and additional products.
- Developed and maintained courteous and effective working relationships with lenders.
- Consulted with customers to assess needs and propose optimal solution
- Structure deals
- Strong sales ability
- Signing deals
- Overcome objections
- Attention to detail and accuracy
- Finalizing deals with in 72 hours
- Collecting stipulations
- Obtain payoffs
- Customer Service
- Audit all deals including out of state and tribal deals
- Receiving fund from lenders when deals finalize
- Title transfers
- Collections
- Verifying insurance for BHPH accounts
- General office work
- Receptionist
- Salesman
Salesman
ZAG Motors
04.2011 - 04.2012
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Assist customers with everyday transactions
- Sale of vehicle
- Listen to customer in order to determine product need.
- Customer Service.
- Fallow up with leads, scheduling appointments to reach my monthly sales goals.
Education
High School Diploma -
Hazen High School
Renton, WA07.2004
Skills
- Proficient with Microsoft software, Microsoft Outlook, Auto Soft, Tekion, CUDL, RouteOne, DealerTrack
- Prospective client engagement
- Effective customer support
- Exhibit sound judgment
- Effective prioritization of tasks
- Fluent in two languages
- Experienced in notarizing documents
Languages
Spanish
Native or Bilingual
Timeline
Experience Finance Manager
Verdant Auto Sales
10.2024 - Current
Finance Manager
Rairdon's Nissan of Auburn
10.2023 - 09.2024
Dennis Astrelyuk (Owner)
Legend Auto Sales Inc
04.2012 - 10.2023
Salesman
ZAG Motors
04.2011 - 04.2012
High School Diploma -
Hazen High School