Maricela Hernandez
Johnson City,NY
Summary
Childcare professional committed to creating nurturing and safe environments for children. Proven ability to support educational activities and maintain clean, organized space. Known for collaboration and flexibility, adapting to dynamic needs and contributing to team success.
Overview
21
21
years of professional experience
Work History
Assistant Executive Housekeeper
Doubletree By Hilton
Binghamton, NY
02.2019 - Current
- Supervised daily housekeeping operations to ensure high standards of cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on efficient cleaning techniques and safety protocols.
- Developed and implemented inventory management processes for cleaning supplies and equipment.
- Collaborated with management to establish quality control measures for housekeeping services.
- Resolved guest complaints related to room cleanliness, enhancing overall guest experiences.
- Assisted in recruiting, hiring, and onboarding new team members to ensure consistent staffing levels within the housekeeping department.
- Maximized productivity by effectively managing employee scheduling, balancing workload with available resources while minimizing overtime expenses.
Day Care Assistant
Jump for Joy
Peekskill, NY
09.2023 - 05.2024
- Assisted in daily care routines, ensuring safety and well-being of children.
- Developed engaging educational activities to promote learning and social skills.
- Monitored behavior and provided positive reinforcement to encourage development.
- Collaborated with parents to discuss child progress and address concerns.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Restocked supplies and personal hygiene products for use by students.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
Assistant Executive Housekeeper
Holiday Inn
Binghamton, NY
10.2004 - 02.2019
- Monitored performance metrics to identify areas for improvement in housekeeping efficiency.
- Coordinated scheduling of housekeeping staff to optimize workflow and coverage during peak periods.
- Assisted in developing training materials that promote best practices in housekeeping procedures.
- Promoted a positive work environment through effective communication, teamwork, and recognition programs for outstanding employees.
- Conducted thorough inspections of guest rooms and public spaces to guarantee adherence to quality standards and address any issues promptly.
- Resolved guest complaints related to room cleanliness, enhancing overall guest experiences.
- Assisted in recruiting, hiring, and onboarding new team members to ensure consistent staffing levels within the housekeeping department.
- Maximized productivity by effectively managing employee scheduling, balancing workload with available resources while minimizing overtime expenses.
- Supervised daily housekeeping operations to ensure high standards of cleanliness and guest satisfaction.
Education
High School Diploma -
Broome Tioga Boces
Binghamton, NY03-2011
Skills
- Special needs care (Autism)
- Infant care
- Health and safety
- Safety and supervision
- Cleaning and sanitizing
- CPR training
- Parent-teacher communication
- Activities planning
Languages
Spanish
Native or Bilingual
Timeline
Day Care Assistant
Jump for Joy
09.2023 - 05.2024
Assistant Executive Housekeeper
Doubletree By Hilton
02.2019 - Current
Assistant Executive Housekeeper
Holiday Inn
10.2004 - 02.2019
High School Diploma -
Broome Tioga Boces