Maricela Hines
Surprise,AZ
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
12
12
years of professional experience
Work History
Certified Nursing Assistant
Somerset Subacute Rehab
09.2016 - 01.2020
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Resident Service Attendant
Oakdale Of La Mesa
08.2015 - 07.2016
- Enhanced customer satisfaction by providing efficient and attentive service in a timely manner.
- Provided exceptional customer support by addressing needs quickly and professionally.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
Caregiver Attendant
Villa Alegre
11.2014 - 06.2015
- Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Administered medications accurately, contributing to overall health and well-being of patients.
Direct Support Staff Member
Bishops Board & Care, Inc
08.2014 - 09.2014
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
- Collaborated with interdisciplinary teams to ensure comprehensive care and consistent support strategies.
Customer Service Representative
Macys Department Store
10.2013 - 07.2014
Customer Service Representative
JCPenney
09.2007 - 02.2012
Education
High School Diploma -
Canoga Park Senior High School
Canoga Park, CA06.2007
Skills
- Transporting Patients
- Patient Lifting
- Direct Patient Care
- Care Plan Implementation
- Dementia and Alzheimer's Knowledge
- Patient-Focused Care
- Electronic Charting
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Somerset Subacute Rehab
09.2016 - 01.2020
Resident Service Attendant
Oakdale Of La Mesa
08.2015 - 07.2016
Caregiver Attendant
Villa Alegre
11.2014 - 06.2015
Direct Support Staff Member
Bishops Board & Care, Inc
08.2014 - 09.2014
Customer Service Representative
Macys Department Store
10.2013 - 07.2014
Customer Service Representative
JCPenney
09.2007 - 02.2012
High School Diploma -
Canoga Park Senior High School
Similar Profiles
Nina GambleNina Gamble
CNA/RNA at Somerset Subacute RehabCNA/RNA at Somerset Subacute Rehab
Jarell Edouard SanchezJarell Edouard Sanchez
Registered Nurse at Somerset Subacute RehabRegistered Nurse at Somerset Subacute Rehab
Albert JohnsonAlbert Johnson
Licensed Vocational Nurse at Somerset Subacute RehabLicensed Vocational Nurse at Somerset Subacute Rehab