Maricela Martinez
Houston,TX
Summary
Bilingual Registered Medical Assistant with extensive experience in cardiology and pulmonology. Demonstrated expertise in patient education and medication administration, leading to improved patient outcomes. Proficient in electronic health records and HIPAA compliance, ensuring operational efficiency and confidentiality in high-pressure settings. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
27
27
years of professional experience
Work History
Medical Assistant
Cambell Family Practice
Houston, TX
03.2012 - 08.2023
- Conducted patient interviews to collect health histories and vital signs.
- Administered medications and injections under physician supervision.
- Performed diagnostic tests such as EKGs, spirometry, and audiograms as directed.
- Maintained accurate medical records through data entry and filing in electronic health record systems.
- Educated patients on medications, procedures, and post-operative care plans.
- Adhered to HIPAA regulations to safeguard confidential patient information.
- Provided assistance in minor surgical procedures while ensuring proper instrument sanitation.
- Participated in team meetings to enhance workflows and improve patient outcomes.
Medical Assistant
Southeast Houston Cardiology and Pulmonology
Houston, TX
06.2008 - 02.2012
- Prepared treatment rooms for patient examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized patient charts before each day's clinic sessions began.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Administered medications under physician's supervision.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Registered new patients into practice management software program accurately entering demographic information.
- Responded to patient callbacks and phone-in prescription refill requests.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Educated patients about medications, procedures and physician's instructions.
- Incorporated outside records into charts and EHR.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Documented notes during patient visits.
- Provided assistance to medical staff in performing minor surgical procedures.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Assistant
Western Pulmonary Medical Group
Fullerton, CA
11.1996 - 03.2008
- Scheduled patient appointments via phone and in person, optimizing clinic workflow.
- Organized patient charts daily to enhance session efficiency.
- Managed general office duties, supporting administrative staff during peak hours.
- Submitted and refilled prescriptions by contacting pharmacies promptly.
- Accurately registered new patients in practice management software, entering demographic information.
- Responded to patient callbacks and processed prescription refill requests efficiently.
- Maintained facility supply levels, ensuring availability of necessary equipment and instruments.
- Administered injections and treatments as directed by physician while adhering to HIPAA regulations.
Education
Registered Medical Assistant
American Medical Technologists, AMT
Houston, TX06-2015
Medical Assistant Program - Medical Assistant
Bryman College
Orange, CA01-1995
High School Diploma -
Buena Park HS
Buena Park, CA06-1991
Skills
- Registered medical assistant
- Completing insurance forms
- Bilingual in English and Spanish communication
- Flexibility and adaptability
- Electronic health records
- Problem solving
- Patient education
- Medication administration
- Diagnostic testing
- Payment processing
- Patient scheduling
- HIPAA compliance
- Inventory management
- Team collaboration
- Medical terminology
- Problem-solving
- Patient relations
- Routine laboratory testing
- Medical equipment maintenance
- Records management
- Professional bedside manner
- Examination preparation
- Insurance authorizations
- Communicating with patient families
- Pulmonary function tests (pfts)
- Health promotion
- Multitasking
- Self motivation
- Clinical and operational judgement
- Equipment sterilization
- Venipuncture and phlebotomy
- Immunization administration
- Vital signs monitoring
- Operating EKG equipment
- Critical thinking
- Telehealth coordination
- Patient assessments and care
Timeline
Medical Assistant
Cambell Family Practice
03.2012 - 08.2023
Medical Assistant
Southeast Houston Cardiology and Pulmonology
06.2008 - 02.2012
Medical Assistant
Western Pulmonary Medical Group
11.1996 - 03.2008
Registered Medical Assistant
American Medical Technologists, AMT
Medical Assistant Program - Medical Assistant
Bryman College
High School Diploma -
Buena Park HS
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