Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maricela Rivera

San Bernardino,CA

Summary

Spirited coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and students to set clear goals and build vision of excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Coach

Elevo
05.2023 - Current
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Collaborated with other coaches to create and execute game plans.
  • Monitored team practices to establish high level of performance.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Taught players how to run specific game plays in order to build cohesive, structured team.
  • Analyzed and evaluated team performance metrics to identify areas of improvement.
  • Provided students with the word of the week and gave them the chance to share during our community circle.
  • Supported FELP staff in the after school program with homework time, CATCH and other activities.

Office Assistant

Kevin Jewelers
06.2022 - 08.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.
  • Managed a routine case count of all the pieces of jewelry kept in the store including the safe.
  • Accepted payments and was in charge of the cash drawer.

Cashier

Yaamava' Resort And Casino
03.2022 - 05.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier

Mashalls
10.2020 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Teller

Citibank
01.2016 - 01.2018
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.

Education

No Degree - Psychology

California State University - San Bernardino
San Bernardino, CA
06.2027

High School Diploma -

San Gorgonio High School
San Bernardino, CA
06.2010

Skills

  • Game Strategy Development
  • Safety Oversight
  • Academic Assistance
  • Group Facilitation
  • Student Monitoring
  • Cash Handling
  • Customer Service
  • Clerical Support
  • Organized
  • Homework Assistance
  • Classroom Instruction
  • Child Supervision

Certification

  • County of San Bernardino Food Handlers Training - March 2023
  • Adult, Child and Baby First Aid/ CPR/ AED Online, American Red Cross - May 2023
  • Child Abuse Mandated Reporter Training - May 2023

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Coach

Elevo
05.2023 - Current

Office Assistant

Kevin Jewelers
06.2022 - 08.2022

Cashier

Yaamava' Resort And Casino
03.2022 - 05.2022

Cashier

Mashalls
10.2020 - 04.2021

Teller

Citibank
01.2016 - 01.2018

No Degree - Psychology

California State University - San Bernardino

High School Diploma -

San Gorgonio High School

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Maricela Rivera