Maricela Rodriguez
Peoria,Arizona
Summary
Forward-thinking professional offering more than ten years of experience working for healthcare companies prioritizing tasks and assessing customer/resident needs. Fantastic hospitality skills with training in caregiving, meal preparation and assisting in quality of life.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
BeSMart Self Storage
2023.10 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Medication Technician/Caregiver
Palos Verdes Senior Living
2023.07 - 2023.09
- Prepared and documented medication administration accurately by following medication administration record (MAR) written by healthcare providers.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery while following HIPAA regulations.
Assistant Property Manager
Advantage Storage
2023.04 - 2023.07
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Store Manager
Life Storage
2022.10 - 2023.04
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Property Manager
Advantage Storage
2022.06 - 2022.10
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Property Manager
Advantage Storage
2022.02 - 2022.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained a clean and welcoming environment for current and future tenants while reporting any repairs to outside contractors.
Appointment Setter
Valley Environmental Resources
2021.09 - 2022.02
- Acted as first point of contact and set appointments for prospective clients.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients.
- Assisted in training new Appointment Setters on best practices for effective communication and time management strategies.
Production Assistant
Goodwill
2020.06 - 2021.09
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Boosted overall team morale through proactive problem-solving and open communication practices.
Food Production Worker
Edible Arrangements
2021.03 - 2021.06
- Operated food production equipment safely and responsibly for quality output.
- Prepared and built food items according to standardized recipes and directions.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Life Enrichment Assistant
Avamere at the Stratford
2020.01 - 2020.06
- Enhanced residents'' quality of life by implementing engaging and diverse activities tailored to individual needs.
- Boosted social interaction among residents through facilitating group events and outings.
- Supported physical health through organizing exercise programs and encouraging participation in daily activities.
- Supported the transition process for new residents by actively involving them in activities, fostering social connections, and providing guidance as needed.
Medical Records Specialist
Ciox Health Phoenix
2019.06 - 2019.12
- Communicated effectively with staff, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Maintained relationships with medical providers, suppliers and reporters.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
Office Assistant
Protection Termite Control
2018.05 - 2019.01
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
Receptionist
The Stratford
2017.02 - 2018.05
- Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices and corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding residents and company.
Caregiver
Private Home Services
2008.03 - 2018.05
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Breakfast Hostess
Spring Hill Suites Marriott
2016.02 - 2016.12
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Assisted with inventory management to ensure adequate supplies were available for daily operations.
- Managed food safety practices, maintaining proper food temperatures and sanitation standards.
- Demonstrated excellent multitasking skills by managing multiple responsibilities simultaneously within the fast-paced environment.
Education
High School Diploma -
Cactus High School
Glendale, AZ05.2007
Skills
- Task Delegation
- Product and Service Knowledge
- Customer Rapport
- Money Handling
- Sales Strategies
- Networking abilities
- Documentation
- Daily Living Assistance
Certification
Certified Caregiver
Timeline
Assistant Manager
BeSMart Self Storage
2023.10 - Current
Medication Technician/Caregiver
Palos Verdes Senior Living
2023.07 - 2023.09
Assistant Property Manager
Advantage Storage
2023.04 - 2023.07
Assistant Store Manager
Life Storage
2022.10 - 2023.04
Property Manager
Advantage Storage
2022.06 - 2022.10
Assistant Property Manager
Advantage Storage
2022.02 - 2022.06
Appointment Setter
Valley Environmental Resources
2021.09 - 2022.02
Food Production Worker
Edible Arrangements
2021.03 - 2021.06
Production Assistant
Goodwill
2020.06 - 2021.09
Life Enrichment Assistant
Avamere at the Stratford
2020.01 - 2020.06
Medical Records Specialist
Ciox Health Phoenix
2019.06 - 2019.12
Office Assistant
Protection Termite Control
2018.05 - 2019.01
Receptionist
The Stratford
2017.02 - 2018.05
Breakfast Hostess
Spring Hill Suites Marriott
2016.02 - 2016.12
Caregiver
Private Home Services
2008.03 - 2018.05
High School Diploma -
Cactus High School
Certified Caregiver
Similar Profiles
Sahar AljohaniSahar Aljohani
Web Developer at BeSmartWeb Developer at BeSmart
ISRAEL RAMOSISRAEL RAMOS
Store Manager at Life Storage/ Extra Space StorageStore Manager at Life Storage/ Extra Space Storage
Peyton HillPeyton Hill
Worker at Storage Master Self StorageWorker at Storage Master Self Storage