Maricela Solano
Sacramento,CA
Overview
12
12
years of professional experience
Work History
Funeral Arranger
Catholic Diocese of Sacramento
Sacramento, CA
02.2025 - 05.2026
- Coordinated funeral arrangements with families to ensure personalized services aligned with religious traditions.
- Assisted in preparing and managing documentation for funeral services, ensuring compliance with legal requirements.
- Supported families during grief by providing compassionate customer service and guidance throughout the planning process.
- Collaborated with clergy and staff to schedule services, optimizing use of facilities and resources.
- Executed daily administrative tasks, improving workflow efficiency within the funeral home operations.
- Developed relationships with local vendors to enhance service offerings and streamline logistics for ceremonies.
- Conducted follow-up communication with families to express condolences and offer additional assistance post-funeral, fostering lasting relationships built on trust and understanding.
- Assisted clients in selecting appropriate memorial products such as caskets, urns, and keepsakes to honor their loved ones'' memory.
- Managed 6-10 family cases a week.
- Made 3-6 phone calls daily with families and parishes
Amazon Pallet Builder
Amazon
Sacramento, CA
03.2024 - 06.2024
- Constructed and assembled pallets to optimize space for efficient warehouse operations.
- Operated palletizing machinery, ensuring compliance with safety protocols and operational standards.
- Trained new team members on pallet building techniques and safety procedures.
- Implemented process improvements, reducing material waste during pallet assembly.
- Conducted regular quality checks on finished pallets, ensuring adherence to specifications and safety regulations.
- Loaded products onto pallet.
Amazon Driver
Amazon
Sacramento, CA
08.2022 - 01.2023
- Operated delivery vehicles efficiently, adhering to safety regulations and company policies.
- Navigated routes effectively using GPS and mapping software to ensure timely deliveries.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Collaborated with warehouse staff to streamline package loading processes, enhancing overall efficiency.
- Conducted vehicle inspections to identify maintenance needs, ensuring operational readiness.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Manager
Bella Mar Boutique
Walnut Creek, CA
06.2014 - 07.2019
- Oversaw daily operations, ensuring exceptional customer service and store presentation standards.
- Developed and implemented inventory management practices to optimize stock levels and reduce waste.
- Trained and mentored staff on product knowledge, sales techniques, and customer engagement strategies.
- Analyzed sales data to identify trends and adjust merchandising strategies for improved performance.
- Coordinated marketing initiatives, enhancing brand visibility through social media campaigns and in-store promotions.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Visual merchandising
- Photoshoot production design
Education
GED -
Sunrise Tech Center
Citrus Heights, CA01.2019
Skills
- Creativity and innovation
- Cultural sensitivity
- Legal compliance
- Life insurance
- Customer education
- Pricing structures
- Funeral home services
- MS word, excel, and outlook
- Funeral service coordination
- Customer service
- Team leadership
- Decision-making
- Creative vision
- Merchandise presentation
Timeline
Funeral Arranger
Catholic Diocese of Sacramento
02.2025 - 05.2026
Amazon Pallet Builder
Amazon
03.2024 - 06.2024
Amazon Driver
Amazon
08.2022 - 01.2023
Manager
Bella Mar Boutique
06.2014 - 07.2019
GED -
Sunrise Tech Center