Maricela Zarate
Edinburg,TX
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Kyocera Document Solutions
05.2003 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Packing and Shipping Clerk
Haggar
01.1994 - 05.2001
- Minimized damage or incorrect orders through diligent attention to detail when picking items from shelves.
- Sealed, packed, labeled, and affixed postage on packages to prepare shipping materials, utilizing postage meters, and sealing tools.
- I attached all the tags and labels to the garments. I scanned, packaged, and placed the packages on skids to be transported.
- Used [Software]to prepare bills of lading and shipping documents.
Education
Associate of Science - Associate of Applied Science Computer Specialist
South Texas College
Mcallen, TX05.2003
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Kyocera Document Solutions
05.2003 - 04.2024
Packing and Shipping Clerk
Haggar
01.1994 - 05.2001
Associate of Science - Associate of Applied Science Computer Specialist
South Texas College
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