Summary
Work History
Education
Skills
Languages
Timeline
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Maricela G. Villarreal

San Juan,Tx

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Work History

Insurance Agent

Pronto Insurance Company
Los Fresnos, Tx
03 2023 - 05 2023
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.

Call Representative

Advanced Call Center Tech
Harlingen, Tx
06 2022 - 09 2022
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.

Sales Representative

Cricket Wireless
Alamo, Tx
03 2021 - 05 2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Deli Sales Associate

Walmart
San Benito, Tx
08 2020 - 01 2021
  • Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
  • Improved customer satisfaction by efficiently handling orders, inquiries, and complaints.
  • Prepared custom sandwich orders, meeting individual preferences while adhering to quality standards.
  • Demonstrated proficiency in operating slicing machines, scales, registers, and other deli equipment safely and effectively.

Education

High School diploma -

Los Fresnos High School
Los Fresnos, Tx
May.2020

Skills

  • Cash Handling
  • Cross-selling products and services
  • Store and brand promotion
  • Multi-tasking strength
  • Client Service
  • Relationship building
  • Logging call information
  • Inbound phone calls
  • Spanish fluency
  • Technical Support
  • Cash Handling
  • 30 WPM

Languages

Spanish
Native or Bilingual

Timeline

Insurance Agent

Pronto Insurance Company
03 2023 - 05 2023

Call Representative

Advanced Call Center Tech
06 2022 - 09 2022

Sales Representative

Cricket Wireless
03 2021 - 05 2021

Deli Sales Associate

Walmart
08 2020 - 01 2021

High School diploma -

Los Fresnos High School

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Maricela G. Villarreal