Maricel M. Antonio
Operations Accounting Specialist
Sherman,TX
Summary
Dependable and detail-oriented accounting support professional acknowledged for reliability, integrity and quick-learning ability. Organized and focused candidate successful in managing multiple priorities with a positive attitude and a willingness to learn and take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Assurance Quality Services Auditor
Alorica / Global Receivable Solutions
Sherman , TX
07.2015 - 02.2018
- Oversee all aspects of quality assurance including call monitoring, evaluation, and calibration scoring in support of departmental quality goals and initiatives.
- Scheduled and executed daily report audit findings using Quality Assurance deviated forms and collaborated to leadership and training support personnel to implement procedural remedies in order to assure company quality standards.
Client Services, Reconciliation Specialist
Alorica / Global Receivables Solutions Inc
Sherman, TX
07.2015 - 02.2018
- Reconciled multiple client accounts, track account inventory and maintain account balances by posting payments and adjustments.
- Research reconciliation variances and communicate any discrepancies to internal authority and clients to ensure accounts are updated with accurate information
- Provide resolution to reconciliation discrepancies according to client specification.
- Report preparation and other departmental support.
Accounting Support Associate
Accountemps
Pottsboro, TX
09.2014 - 07.2015
- Performed various assignments supporting accounting Accounts Payable, Receivable, billing, payment check deposit, collection and other tasks such as payroll, filing and reception back up.
Accounting Operations Specialist
Alloya Corporate Federal Credit Union, Mid-States CFCU
Warrenville, IL
09.2000 - 02.2014
- Performed all facets of Accounts Payable and accounts receivable functions
- Received, record and deposit income checks and refunds
- Contributed and maintained accounts reconciliation information and log for daily and monthly financial reporting
- Provided accurate accounts audit confirmations and verification requests for over 2,000 Credit unions members third party vendors
- Provided cross functional supports by researching accounts and posts journal entries for Corporate fully- owned service organizations.
Accounting Clerk
Mid-States Corporate FCU
Warrenville, IL
09.2000 - 02.2014
- Managed check collection processing and performed share draft research and adjustments.
- Provided support to accounting department daily operations by preparing and record journal entries, reconcile assigned accounts, distributed department correspondence/mails, document scanning and filing.
- Provided cross functional support as back up for Accounts Payable and Receivables.
Education
Some College (No Degree) - Accounting
Waubonsee Community College
Sugar Grove, ILAssociate of Arts - Psychology
De La Salle University
Dasmarinas Cavite, PhilippinesHigh School Diploma -
Perpetual Help College of Rizal
Metro Manila, Philippines05.1992
Skills
- Accounting Operational Support
- Account Auditing and regulatory requirements
- Customer Experience and Satisfaction
- Customer Accounts Management
- Quality Assurance and Control
- Process Improvement Initiatives
- Consistent Procedure and Protocol Use
- Problem Anticipation and Resolution
- Adaptability and Flexibility
- Attentive and Observant
Timeline
Assurance Quality Services Auditor
Alorica / Global Receivable Solutions
07.2015 - 02.2018
Client Services, Reconciliation Specialist
Alorica / Global Receivables Solutions Inc
07.2015 - 02.2018
Accounting Support Associate
Accountemps
09.2014 - 07.2015
Accounting Operations Specialist
Alloya Corporate Federal Credit Union, Mid-States CFCU
09.2000 - 02.2014
Accounting Clerk
Mid-States Corporate FCU
09.2000 - 02.2014
Some College (No Degree) - Accounting
Waubonsee Community College
Associate of Arts - Psychology
De La Salle University
High School Diploma -
Perpetual Help College of Rizal
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