Summary
Overview
Work History
Education
Skills
Websites
Technology
Affiliations
Certification
Work Availability
Timeline
Work Preference
Generic

Maricely Perez

Architect Of Scalable, People-Centered HR Systems Across The Americas
Apopka,FL

Summary

Global HR Executive with 20+ years of experience aligning people strategy with business growth across the U.S., Canada, and Latin America. Known for building and scaling HR infrastructure in high-growth, decentralized organizations while serving as a trusted advisor to executive leadership. Proven track record of leading M&A integrations, driving cultural alignment, and enhancing engagement across diverse, multi-jurisdictional teams. Bilingual (English & Spanish), compliance-focused, and deeply committed to building systems where people and performance thrive together.

Overview

20
20
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Head of HR, Americas

The Behavioral Insights Team
06.2023 - Current
  • Led the digital transformation of HR operations across the Americas, unifying HRIS, payroll, and compliance tools across 12 U.S. states and 5 countries.
  • Built scalable HR processes that maintained compliance during rapid growth and geographic expansion.
  • Partnered with global leadership to align people strategy with business KPIs, including DEI, retention, and engagement.
  • Launched wellness and leadership development programs that reduced burnout and improved manager capability.
  • Enhanced the full employee lifecycle by streamlining onboarding, performance management, and offboarding practices.
  • Guided cultural alignment and local policy adaptation during market expansion across Latin America.

Human Capital Director

Lighthouse Property Insurance Corporation
01.2019 - 05.2023
  • Built HR infrastructure from the ground up, including compliance programs, policies, and a team of seven HR professionals.
  • Reduced early-stage turnover by 20% through redesigned onboarding and proactive employee engagement initiatives.
  • Developed and managed a career development program that served as a key recruiting pipeline from top university risk management programs nationwide.
  • Designed and delivered a management training curriculum focused on leadership, soft skills, and compliance; oversaw the Training & Development team to ensure alignment and execution.
  • Introduced wellness, financial support, and recognition programs tailored to a decentralized workforce.
  • Led the M&A integration of 100+ employees, advising executives on org design and workforce planning.
  • Mitigated compliance risk by 15% through centralized audit processes and recurring training.
  • Member, Just For Us & AOK Scholars Committees – Lighthouse Insurance

Vice President of HR

RPM Living
04.2017 - 11.2018
  • Oversaw HR and Talent Acquisition teams (11 direct reports) through aggressive growth and monthly M&A activity.
  • Lowered company-wide turnover from 87% to 58% in under a year by leading engagement and retention strategies.
  • Built and launched competitive compensation and benefits offerings to support talent attraction and retention.
  • Rolled out a new engagement and recognition program, increasing company eNPS from 24 to 38 in one year.
  • Standardized HR policies through a comprehensive multi-state employee handbook.
  • Launched an internal mobility framework, reducing external hiring costs and increasing career visibility.

HR Director

Rockbridge Group
01.2006 - 03.2017
  • Built the HR department from the ground up in a startup environment, including systems for HRIS, payroll, ATS, benefits, compliance, and policies.
  • Hired and led the HR team while designing scalable processes to support rapid, multi-state growth.
  • Partnered with leadership on HR strategy during vertical expansion into commercial real estate.
  • Reduced voluntary turnover by 15% through targeted compensation analysis and engagement efforts.
  • Launched company-wide training and performance coaching initiatives to elevate manager effectiveness.
  • Member, Scholars & Charity Starts at Home Committees – Rockbridge Group

Education

B.A. - Human Resources Management

Universidad Del Turabo
Gurabo, Puerto Rico
05-2005

Skills

Technology

ADP Vantage • ADP Workforce Now • ADP TotalSource • Paychex • BambooHR • Applied • HireBridge • Small Improvements • iSpring
Google Suite • Microsoft Office Suite • Slack • Asana • Monday.com • LinkedIn Talent Insights

Affiliations

  • Society for Human Resource Management (SHRM) – Member
  • Greater Orlando SHRM – Member
  • Tampa HR Management Association – Member

Certification

Senior Professional in Human Resources (SPHR) Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head of HR, Americas

The Behavioral Insights Team
06.2023 - Current

Human Capital Director

Lighthouse Property Insurance Corporation
01.2019 - 05.2023

Vice President of HR

RPM Living
04.2017 - 11.2018

HR Director

Rockbridge Group
01.2006 - 03.2017

B.A. - Human Resources Management

Universidad Del Turabo

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match
Maricely PerezArchitect Of Scalable, People-Centered HR Systems Across The Americas
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