Maricielo S. Panduro Trujillo
Pittsburgh,PA
Summary
Psychology major at La Roche University with Minor in Education. An adaptable learner with strong interpersonal and problem-solving skills seeking a hands-on experience that will provide invaluable industry knowledge, utilize versatile skill set and vast international experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Help Is Change Non-profit Organization
08.2020 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
Social Media Manager
Boho161
12.2020 - 12.2021
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Cultivated strong corporate image and identity with clear branding.
- Increased brand awareness through development and implementation of successful public relations campaigns.
Tutor
Suly Sevillano
01.2020 - 12.2020
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Taught students remotely using online video chat platform and other delivery channels.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Assisted students in developing study skills and strategies.
Server Manager
Takiri
06.2018 - 09.2018
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Enforced compliance with uniform and personal presentation standards.
- Motivated staff to perform at peak efficiency and quality.
Education
Bachelor of Arts - Psychology
La Roche University
Pittsburgh, PA05.2025
Skills
- Verbal and Written Communication
- Project Oversight
- Volunteer Recruitment
- Data Evaluation
- Public Speaking
- Event Planning
- Team Collaboration
- Resource Coordination
- Document Management
- Deadline Adherence
- Digital Media Advertising
- Continuous Improvement Process
- Audience Engagement
- Online Marketing and Advertising
- Time Management
- Confidence Building
- Problem-Solving Skills
- Group and Individual Instruction
- Foreign Language Instruction
- Creative Thinking
- Staff Collaboration
- Analytical and Critical Thinking
- Recreational Activity Planning
- Health and Safety Procedures
- Positive Reinforcement Strategies
Certification
- Psychological First Aid - Johns Hopkins University (2020).
- Essentials of Global Health - Yale University (2020).
- The Challenges of Global Health - Duke University (2020).
- Entrepreneurship - Universitat de Barcelona (2020).
- Instructional Leadership: Global Perspective and Local Practices - Pontificia Universidad Católica de Chile (2020).
- Personal & Family Financial Planning - University of Florida (2020).
- The Science of Success: What Researchers Know that You Should Know - University of Michigan (2020).
- Introduction to Philosophy - The University of Edinburgh (2020).
- Epidemics, Pandemics and Outbreaks - University of Pittsburgh (2020).
- Disease Screening in Public Health - Université de Genève & Université de Lausanne (2020).
- Workshop on Graphic Design with Adobe Illustrator - Pontificia Universidad Católica del Peru (2018).
- Pathway Program - La Roche University (2021).
- Digital Citizenship - LinkedIn Learning (2023).
Languages
English
Native or Bilingual
Portuguese
Elementary
Spanish
Native or Bilingual
Timeline
Social Media Manager
Boho161
12.2020 - 12.2021
Volunteer
Help Is Change Non-profit Organization
08.2020 - Current
Tutor
Suly Sevillano
01.2020 - 12.2020
Server Manager
Takiri
06.2018 - 09.2018
Bachelor of Arts - Psychology
La Roche University
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