Maricon Basilio
Falls Church,VA
Summary
It's not about doing it all, it's about doing your best at all you can do while caring for others. Life is a great chaos, the best way to learn is by getting your hands dirty with Grace under Pressure.
Overview
13
13
years of professional experience
Work History
Medical Practice Administrator
NOVA Physician Wellness Center
03.2020 - Current
- Oversee daily operations to enhance patient care and service delivery for 8 offices (Fairfax, Lansdowne, Tyson's, Arlington, Stone Springs, Charlottesville, Woodbridge and Rockville)
- Ensure compliance with Privia Medical Group regulations and standards
- Assess processes and procedures, complying with OSHA, and HIPAA regulations.
- Develop training programs for staff (Call center team, prior authorizations team, administrative assistants, etc), promoting skill development and adherence to best practices.
- Supervise team of 80+ office personnel (Physicians, Nurse Practitioners, Registered Dietitians, CNS, Medical Assistants, Front Receptionist, call center and billing staff)
- Implement successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Train pharmacy technicians and developed policies and procedures for effective pharmacy management for the new Compounded Pharmacy.
- Define testing protocols, quality assurance initiatives and clinic policies and procedures (Ultrasound, EKG, etc.)
- Manage staff recruitment, interviews, hiring, training and performance evaluation
- Handle some of the financial reporting, payroll hours, keep track of Providers/RDs CME/CEU hours and billing processes
- Foster a collaborative environment through regular team meetings and feedback sessions to enhance team performance. (Providers, Dietitians, Assistant Office Administrators, and Medical Assistant/Front Receptionist and Call Center staff)
- Led strategic initiatives aimed at enhancing patient satisfaction and engagement metrics by interacting with patients and addressing their complaints
- Coordinate educational programs for staff members to stay up-to-date on industry best practices and regulatory changes.
- Oversee inventory management, reducing waste by closely monitoring supplies usage and ordering as needed.
- Collaborate with physicians to develop strategic plans for continued growth and expansion of the practice's service offerings.
Lead Medical Assistant
NOVA Physician Wellness Center
08.2018 - 03.2020
- Administered patient care and assisted with examinations in a fast-paced clinical environment.
- Coordinated patient scheduling and managed front desk operations to optimize workflow efficiency.
- Maintained accurate patient records using electronic health record (EHR) systems, ensuring compliance with regulations.
- Educated patients on treatment plans and medication usage to enhance understanding and adherence.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Ophthalmology Technician/Assistant
Eye Associates for Washington
09.2015 - 07.2018
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Conducted comprehensive patient eye examinations using advanced diagnostic equipment.
- Assisted physicians with diagnostic tests, minor surgery procedures (Visual Acuity, Visual Field, Optical Coherence Tomography, etc) and writing prescriptions.
- Managed inventory of medical supplies, optimizing usage and availability for clinical staff.
- Cleaned or sterilized ophthalmic or surgical instruments.
Medical Assistant
National Spine and Pain Center/Georgetown Dermatology
01.2016 - 04.2018
- Administered patient intake processes, ensuring accurate collection of medical histories and vital signs.
- Assisted physicians with minor surgeries (kyphoplasty, vertebroplasty, joint steroid injection, botox injection, biopsy, etc), including preparing operating room and sterilizing instruments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Call in prescription for patient and check up on patients after the procedures
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety..
- Perform Photodynamic Therapy (PDT) for patients with Acne/Actinic Keratosis.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Georgetown Dermatology
09.2014 - 02.2015
- Duties:
- 1. Rooming patients, taking patient’s histories and efficiently documenting pertinent information in patient’s charts.
- 2. Assist physicians and nurse practitioner with minor surgeries (biopsy, excisions, etc.).
- 3. Assist physicians with laser procedures, botox and fillers.
- 4. Perform Photodynamic Therapy (PDT) for patients with Acne/Actinic Keratosis.
- 5. Communicating with patients regarding follow-up care, pre and post-operative care.
- 6. In charge of ordering and restocking the medical and surgical supplies.
- 7. Call in prescriptions for patients, process prior authorizations and communicate with the Medical Representatives for product samples.
- 8. Sterile and Autoclave surgical instruments.
Junior Intern
University of Santo Tomas Hospital
01.2013 - 01.2014
- A full time intern in charge of patients well being and assisting physicians with patients care, clinical and hospital flow at different hospitals/clinics.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Supported healthcare professionals in daily operations by preparing medical supplies and equipment.
- Collaborated with multidisciplinary teams to improve patient care workflows and service delivery efficiency.
- Rotated and Assigned in Internal Medicine rotations (ER, Endocrinology/Nephrology, GI, Hematology, Oncology, Pulmonology, Infectious Diseases, Cardiology), Community Service, Pediatrics, Surgery, OBGYN, Neurology/Psychiatry, Ophthalmology, Dermatology, Family Medicine, ENT rotations.
- Perform various procedures and tests (ABG test, IV insertion, Catheter insertion, Phlebotomy, Apply dressings and suture removals, CPR, EKG, etc.).
- Assist physicians with minor surgery procedures and writing prescriptions.
Education
M.D. - Doctor of Medicine
University of Santo Tomas Faculty of Medicine & Surgery
Manila, Philippines04.2014
B.S. - Bachelor of Science
George Mason University
Fairfax, Virginia01.2005
High School - undefined
Langley High School
McLean, Virginia01.2000
Skills
- HIPAA regulations
- Quality improvement
- Healthcare compliance
- Budget preparation
- Revenue cycle management
- Recruitment and retention
- Medical billing and coding
- Regulatory reporting
- Patient satisfaction
- Strategic business planning
- Policy and procedure development
- Staff management
- Strategic planning
- Policy implementation
- Practice management
- Managing medical practices
- Teamwork and collaboration
- Workflow management
- Ultrasound Sonographer
- Managing Pharmacy
Affiliations
- Alpha Delta Mu Sorority - UST Faculty of Medicine and Surgery
- High Court/ Adviser (Alphan Noble Assembly) 2011-2014
- President (Very Noble Alphan) 2010-2011
- Vice President (Noble Alphan) 2009-2010
- Medical Mission Officer 2008-2009
- UST FMS Filipino American Club - University of Santo Tomas Faculty of Medicine & Surgery
- Alumni Advisor & Administrator 2014 – 2018
- Administrator 2009-2014
- Pioneer & President 2008
- Filipino Cultural Association - George Mason University
- Hip Hop/Cultural Dance Choreographer 2000-2005
- Cultural Awareness Head Chair/co-Director 2003-2004
- Vice President 2002-2003
- Secretary 2001-2002
- Advertising Chair 2000-2001
Timeline
Medical Practice Administrator
NOVA Physician Wellness Center
03.2020 - Current
Lead Medical Assistant
NOVA Physician Wellness Center
08.2018 - 03.2020
Medical Assistant
National Spine and Pain Center/Georgetown Dermatology
01.2016 - 04.2018
Ophthalmology Technician/Assistant
Eye Associates for Washington
09.2015 - 07.2018
Medical Assistant
Georgetown Dermatology
09.2014 - 02.2015
Junior Intern
University of Santo Tomas Hospital
01.2013 - 01.2014
B.S. - Bachelor of Science
George Mason University
High School - undefined
Langley High School
M.D. - Doctor of Medicine
University of Santo Tomas Faculty of Medicine & Surgery