Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Maricris Morales-Brown

Zephyrhills,FL

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Walmart Health Center
Lutz, FL
03.2024 - Current
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Provided instruction to patients on medication usage and treatment plans.
  • Verified insurance coverage and processed payments from patients.
  • Maintained clinical records according to HIPAA regulations.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Processed prescription refills in accordance with established protocols.
  • Managed daily data entry into electronic health record systems.
  • Collected specimens for laboratory testing according to accepted standards.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Coordinated with pharmacists to ensure timely delivery of medications.
  • Provided assistance in emergency situations as needed.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Prepared treatment rooms for patient examinations.
  • Explained treatment procedures and physicians' instructions.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Assisted back office patient processes to reduce office wait times.
  • Administered medications under physician's supervision.
  • Processed orders for medical supplies and lab equipment.

Registered Medical Assistant

Walmart Health Center
Wesley Chapel, Florida
03.2023 - 03.2024
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Provided instruction to patients on medication usage and treatment plans.
  • Verified insurance coverage and processed payments from patients.
  • Maintained clinical records according to HIPAA regulations.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Processed prescription refills in accordance with established protocols.
  • Managed daily data entry into electronic health record systems.
  • Collected specimens for laboratory testing according to accepted standards.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Organized charts, documents and supplies to maintain team productivity.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Supported administrative staff by processing payments.
  • Administered medications under physician's supervision.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.

Registered Medical Assistant

USF/ TGH Cardiology
Tampa, Florida
01.2022 - 03.2023
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Provided instruction to patients on medication usage and treatment plans.
  • Maintained clinical records according to HIPAA regulations.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Processed prescription refills in accordance with established protocols.
  • Managed daily data entry into electronic health record systems.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Coordinated with pharmacists to ensure timely delivery of medications.
  • Provided assistance in emergency situations as needed.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Explained treatment procedures and physicians' instructions.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.

Registered Medical Assistant

Florida Medical Clinic
Zephyrhills, Florida
04.2016 - 06.2018
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Provided instruction to patients on medication usage and treatment plans.
  • Maintained clinical records according to HIPAA regulations.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Processed prescription refills in accordance with established protocols.
  • Managed daily data entry into electronic health record systems.
  • Collected specimens for laboratory testing according to accepted standards.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Coordinated with pharmacists to ensure timely delivery of medications.
  • Provided assistance in emergency situations as needed.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Organized charts, documents and supplies to maintain team productivity.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Explained treatment procedures and physicians' instructions.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Supported administrative staff by processing payments.
  • Administered medications under physician's supervision.
  • Processed orders for medical supplies and lab equipment.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.

Registered Medical Assistant and Nuclear Tech

Florida Medical Clinic / Cardiology Department
Zephyrhills, Florida
02.2015 - 04.2016
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Provided instruction to patients on medication usage and treatment plans.
  • Maintained clinical records according to HIPAA regulations.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Processed prescription refills in accordance with established protocols.
  • Managed daily data entry into electronic health record systems.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Coordinated with pharmacists to ensure timely delivery of medications.
  • Provided assistance in emergency situations as needed.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Organized charts, documents and supplies to maintain team productivity.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Explained treatment procedures and physicians' instructions.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Administered medications under physician's supervision.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Maintained records of patient treatments, imaging results, and radiation dosage levels.
  • Prepared radioactive materials for use in medical procedures.
  • Provided instruction to patients regarding preparation for imaging studies.
  • Adhered to all regulatory requirements including HIPAA, JCAHO, OSHA.
  • Conducted quality assurance checks on all equipment used in nuclear medicine procedures.
  • Maintained inventory of supplies necessary for performing nuclear medicine procedures.
  • Communicated effectively with other healthcare professionals involved in patient care.
  • Evaluated new technologies related to nuclear medicine procedures.
  • Participated in continuing education programs related to nuclear medicine technology.
  • Assessed patient's condition before administering radiopharmaceuticals or undergoing imaging studies.
  • Ensured that radiation safety measures were followed at all times while working with radioactive materials.
  • Analyzed data obtained from imaging studies using computer software programs designed specifically for nuclear medicine applications.
  • Maintained state and federal compliance, facilitated state inspections and spearheaded quality assurance programs to meet state regulation requirements.
  • Prepared, administered and measured radioactive isotopes to produce diagnostic scans and images to diagnose and treat diseases.
  • Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
  • Used computer system to process cardiac function studies, document results of other procedures and produce images.
  • Complied with safety standards to minimize radiation exposure to workers and patients.
  • Explained test procedures and safety precautions to patients.

Education

Associate of Applied Science - Medical Assisting

Bryan University At Springfield
Springfield, MO
06-2012

High School Diploma -

Holy Cross of Bansalan
Philippines
06-1988

Skills

  • Privacy and confidentiality
  • Medical Records Management
  • Patient Assessments
  • Medical Coding

Affiliations

  • I enjoy gardening and gathering with family and friends.
  • I often work as a volunteer in the Pilipino Community during festivals.

Certification

  • BSL and CPR Certified

Timeline

Registered Medical Assistant

Walmart Health Center
03.2024 - Current

Registered Medical Assistant

Walmart Health Center
03.2023 - 03.2024

Registered Medical Assistant

USF/ TGH Cardiology
01.2022 - 03.2023

Registered Medical Assistant

Florida Medical Clinic
04.2016 - 06.2018

Registered Medical Assistant and Nuclear Tech

Florida Medical Clinic / Cardiology Department
02.2015 - 04.2016

Associate of Applied Science - Medical Assisting

Bryan University At Springfield

High School Diploma -

Holy Cross of Bansalan

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Maricris Morales-Brown