Maricris H. Villanueva
Airway Heights,WA
Summary
Resourceful and professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in managing ingredient preparation and kitchen organization, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills. Dedicated to providing exceptional, consistent service to customers.
Overview
9
9
years of professional experience
Work History
Food Service Worker
AAFES
Kadena AFB, AP
11.2020 - 06.2024
- Ensured that all foods were prepared according to health department regulations.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Assisted with inventory management and restocking supplies as needed.
- Served meals to customers in a friendly and courteous manner.
- Assisted in the preparation of food items according to recipes and instructions.
- Performed opening and closing duties as assigned by management.
- Followed established cash handling procedures when collecting payment from customers.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Operated dishwashing machines safely and efficiently.
- Properly stored all leftover food items after each shift.
- Cleaned kitchen areas, equipment and utensils.
- Utilized point-of-sale systems for taking orders from customers.
- Maintained order and cleanliness of work areas to conform with health codes.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Collaborated with team to deliver timely service of items.
- Maintained safe food handling practices to prevent germ spread.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Shift Supervisor
skilskin
Fairchild Air Force Base, WA
06.2015 - 05.2017
- Ensured all safety and sanitation regulations were met throughout the shift.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Performed cash handling duties such as counting money and balancing registers.
- Assigned tasks to team members based on their strengths and skill sets.
- Identified areas of improvement within the department and implemented necessary changes.
- Monitored staff performance to ensure quality standards were met.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Addressed any issues that arose during the shift in a proactive manner.
- Coached team members to increase productivity and reduce workplace accidents.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Delegated tasks to employees and monitored activities and task completion.
Education
Bachelor of Science - Industrial Electronics Technology
Mindanao Polytechnic State College
Philippines03-2004
Skills
- Safe Food Handling
- Food assembly
- Customer Service
- Attention to Detail
- Food safety knowledge
- Multitasking
- Team Oriented
- Productivity and Efficiency
- ServSafe Certification
- Cash handling experience
- Time management proficiency
- Food Preparation
Timeline
Food Service Worker
AAFES
11.2020 - 06.2024
Shift Supervisor
skilskin
06.2015 - 05.2017
Bachelor of Science - Industrial Electronics Technology
Mindanao Polytechnic State College