Maricruz Manzano
El Monte,CA
Summary
Associate Marriage and Family Therapist (AMFT#155950) and Program Manager with experience in community mental health, residential, school-based settings, and homeless services. Skilled in clinical case management, staff supervision, program coordination, and trauma-informed, evidence-based interventions, with experience supporting individuals and families through crisis stabilization, psychoeducation, and linkage to services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Care Coordinator
Hope The Mission
Los Angeles, CA
06.2024 - 09.2025
- Conduct comprehensive psychosocial assessments and clinical evaluations to identify mental health needs and develop individualized treatment plans.
- Provide individual, family, and group therapy to adults, children, and couples using evidence-based interventions.
- Develop and implement personalized treatment goals.
- Collaborate with interdisciplinary teams to ensure coordinated care.
- Provide crisis intervention, risk assessment, and safety planning.
- Complete intakes and maintain HMIS documentation in compliance with program timelines.
- Support clients in developing coping skills and emotional regulation strategies.
- Participate in case conferences and team meetings to provide clinical recommendations.
Project Manager
The People Concern
Los Angeles, CA
05.2022 - 03.2024
- Delivered comprehensive case management services to implement treatment plans, uphold quality standards, and ensure clients accessed the resources necessary for housing and mental health stability.
- Fostered staff morale and retention through open communication, prompt resolution of concerns, and cultivation of a positive, supportive work environment.
- Delegated responsibilities and provided supervision to program staff, monitoring task completion, offering constructive feedback, and promoting professional development.
- Built and maintained collaborative partnerships with agency colleagues and community organizations; represented the program in community meetings to enhance outreach and service linkages.
- Mediated conflicts between clients, families, and landlords to promote positive relationships and long-term housing stability.
- Provided individual and team supervision, including performance evaluations and ongoing staff coaching to ensure effective service delivery.
- Partnered with Brilliant Corners, HACLA, and HACoLA to address program policy matters and client advocacy needs.
- Actively participated in case conferences, staff meetings, and professional trainings to ensure coordinated care and continued quality improvement.
- Ensured timely completion of all client intakes and psychosocial assessments in accordance with DHS ICSM work order requirements.
Clinical Case Manager
The People Concern
Los Angeles, CA
02.2020 - 05.2022
- Provided crisis intervention and clinical case management to adults, families, and elderly participants.
- Conducted intakes, psychosocial assessments, safety planning, and treatment planning.
- Linked clients with medical, mental health, substance use, and vocational resources.
- Delivered individual and family counseling.
- Entered referrals in CHAMP and HMIS systems.
- Reviewed housing subsidy applications (HACLA, Brilliant Corners, property management).
- Developed and updated Individualized Service Plans (ISPs).
- Utilized Motivational Interviewing, Harm Reduction, and Trauma-Informed Care.
- Completed mandated reporting to DCFS / APS.
- Assisted clients with IHSS / IHCG applications.
Residential Counselor
Rosemary Children Services
Pasadena, CA
06.2018 - 08.2019
- Implemented treatment plans and monitored client progress.
- Maintained documentation and productivity standards.
- Participated in clinical supervision and case review.
- Built therapeutic relationships with youth and families.
- Advocated for clients in court, medical, and visitation settings.
- Facilitated structured activities to support treatment goals.
Marriage and Family Therapy Intern
South Central Consortium
Los Angeles, CA
01.2018 - 12.2018
- Facilitated psychoeducational groups on domestic violence, anger management, parenting, life skills, empowerment, healthy relationships, and the impact of domestic violence on children.
- Provided case management services by linking clients with housing resources, employment opportunities, and legal referrals to promote stability and self-sufficiency.
- Advocated on behalf of clients with DCFS and Immigration agencies for those with active cases, ensuring appropriate support and representation.
- Assisted clients in developing individualized safety plans and connected them to supportive community services to address immediate and long-term needs.
- Conducted comprehensive intakes, psychosocial assessments, treatment planning, crisis interventions, and provided consistent follow-up to monitor client progress and outcomes.
Marriage and Family Therapy Intern
Alliance Gertz-ressler High School
Los Angeles, CA
02.2017 - 11.2017
- Provided individual and group counseling services to support students’ academic, emotional, and social development.
- Collaborated with parents, teachers, and community personnel to coordinate interventions and ensure student success.
- Participated in staff development trainings focused on student behavior, academic performance, discipline, and mental health.
- Delivered counseling for students facing academic challenges, emotional distress, social difficulties, and crisis situations.
- Implemented treatment plans, goals, and interventions tailored to each student’s needs and diagnoses.
- Conducted suicide risk assessments and provided crisis intervention to ensure student safety and well-being.
Education
Master of Arts - Marriage And Family Therapy
Pacific Oaks College
Pasadena, CA04-2019
High School Diploma -
El Monte High School
El Monte, CA06-1994
Bachelor of Science - Clinical Psychology
University of La Verne
La Verne, CA08-2017
No Degree - Chemical Dependency/Drug & Alcohol Counseling
East Los Angeles College
Monterey Park, CA09-2012
Associate of Arts - Associate Degree
East Los Angeles College
Monterey Park, CA06-2009
Skills
- Case Management
- Crisis Intervention
- Motivational Interviewing
- Individual/Group Counseling
Certification
AMFT #155950
Languages
Spanish
Professional Working
Timeline
Mental Health Care Coordinator
Hope The Mission
06.2024 - 09.2025
Project Manager
The People Concern
05.2022 - 03.2024
Clinical Case Manager
The People Concern
02.2020 - 05.2022
Residential Counselor
Rosemary Children Services
06.2018 - 08.2019
Marriage and Family Therapy Intern
South Central Consortium
01.2018 - 12.2018
Marriage and Family Therapy Intern
Alliance Gertz-ressler High School
02.2017 - 11.2017
Master of Arts - Marriage And Family Therapy
Pacific Oaks College
High School Diploma -
El Monte High School
Bachelor of Science - Clinical Psychology
University of La Verne
No Degree - Chemical Dependency/Drug & Alcohol Counseling
East Los Angeles College
Associate of Arts - Associate Degree
East Los Angeles College