Maricruz Moran
Phoenix,AZ
Summary
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Michael Kors Outlet
Phoenix, AZ
05.2024 - Current
- Recruited and trained new employees to meet job requirements.
- Supported sales team members to drive growth and development.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Managed scheduling, training and inventory control.
- Collaborated with team leaders on quality audits.
- Built strong operational teams to meet process and production demands.
Beauty Consultant Sales Representative
Target Specialty Products
Ahwatukee Foothills Towne Center, AZ
06.2019 - 07.2022
- Organized special events to introduce new merchandise or discounts to customers.
- Assisted in setting up displays and promotional materials for new products.
- Processed payments using cash registers and other point of sale systems.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Completed day-to-day duties accurately and efficiently.
- Identified upselling opportunities during customer interaction.
- Developed strategies for streamlining workflow processes.
- Monitored inventory levels to ensure adequate stock availability.
- Sourced vendors for cost-effective materials needed for production.
Manager
Burger King
Tempe, AZ
05.2024 - Current
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Delegated work to staff, setting priorities and goals.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Managed team of 10-15 employees in fast-paced environment.
Education
Associate of Arts -
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ08-2019
Cosmetology - Cosmetology.
East Valley Institute of Technology
Mesa, AZ06-2014
High School Diploma -
Tempe High
Tempe, AZ05-2014
Skills
- Sales team assistance
- Shrinkage Control
- Workflow Management
- Sales Coaching
- Sales team oversight
- Sales Training
- Inventory Control
- Operations
- Sales Reporting
- Problem-Solving
- Customer Relationship Management (CRM)
- Team Leadership
- Verbal and written communication
- Bilingual communication
- Staff Development
- Operations Management
- Cross-functional team management
Accomplishments
Showroom overall sales
Net sale:$555,658
UPT:2.81
ADS:$189
SPH:$310
KC:3,423
Languages
Spanish
Native/ Bilingual
Timeline
Sales Supervisor
Michael Kors Outlet
05.2024 - Current
Manager
Burger King
05.2024 - Current
Beauty Consultant Sales Representative
Target Specialty Products
06.2019 - 07.2022
Associate of Arts -
Maricopa Community Colleges - South Mountain Community College
Cosmetology - Cosmetology.
East Valley Institute of Technology
High School Diploma -
Tempe High