Summary
Overview
Work History
Education
Skills
Timeline
Generic
Maricruz Parra

Maricruz Parra

Receptionist
Brownsville

Summary

Dynamic and detail-oriented receptionist with proven expertise at Integrative Health Care Services, excelling in patient relations and office management. Skilled in data entry and adept at resolving inquiries, I consistently foster a welcoming environment while efficiently managing appointments and communications, ensuring a seamless experience for all visitors.


Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Receptionist

Integrative Health Care Services
01.2022 - Current
  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved patient problems and complaints.
  • Confirmed appointments, communicated with patients, and updated client records.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained patient payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Receptionist

Aquario Home Health
03.2020 - 03.2021
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.

Education

GED -

Adult Continuing Education
Brownsville, United States
05.2001 -

Skills

Data entry

Telephone skills

File management

Office management

Documentation and reporting

Administrative support

Clerical support

Organization skills

Greeting and seating patients

Office administration

Mail handling

Scheduling appointments

Information protection

Timeline

Receptionist

Integrative Health Care Services
01.2022 - Current

Receptionist

Aquario Home Health
03.2020 - 03.2021

GED -

Adult Continuing Education
05.2001 -
Maricruz ParraReceptionist