Maricsa Ruano

• Invoice Generation: Creating and issuing accurate invoices to clients based on services rendered or products sold.
• Payment Processing: Managing incoming payments, including checks, credit card transactions, and electronic transfers, while ensuring timely processing.
• Account Reconciliation: Regularly reconciling billing accounts to ensure all transactions are accounted for, identifying discrepancies, and resolving issues promptly.
• Customer Communication: Serving as the primary point of contact for clients regarding billing inquiries, addressing questions, and resolving disputes.
• Data Entry and Record Keeping: Maintaining or updating financial records, including accounts receivable, and ensuring accuracy in all transactions.
• Assisted with account setup, ensuring all necessary information was collected and inputted correctly to facilitate accurate invoicing and payment processing.
• Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.
• Supported audit preparation efforts by gathering required documentation and responding to auditor inquiries regarding accounts receivable activity.
• Collaborated with sales teams on contract reviews ensuring that all invoicing terms and conditions were accurately reflected in client agreements.
• Expedited month-end closing activities by efficiently completing assigned tasks related to account reconciliation, adjustments, and write-offs as necessary.

References : Denise Baca (323)448-4973

• - Processed incoming titles daily from owners, Repossessed Vehicles/Dealerships/Junk Vehicles.
• - Buying cars for their parts.
• - Junked cars when they were not eligible to drive.
• - Preparing Duplicate Titles to new register owners.
• - Reviewing Lienholder/Rep Documents daily.
• - Receiving and processing CA and out of state vehicles.
• -Verifying vehicles from out of state to confirm if they were registered correctly to the right owner.
• - Preparing paperwork to the DMV.
• - Daily data entry and sending finished processed government documents through DMV portals.
• Manager: Anthony P
• Work Phone- (714) 978-5968

• - Accurately processed incoming titles daily from insurance companies and lien holders.
• -Answered adjusters title inquiries or concerns by Email, fax and telephone in a processional, customer focused manner.
• - Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc.
• - Performed duties as assigned or requested to assure optimum service levels.
• - Consistently used multi-tasking skills to follow an internal process understanding the issue and finding a solution to the issue while communicating with the customer.
• - Direct ownership of first and second level service recovery efforts and escalations.
• - Acted as a point of contact for our Texas DMV and County, handled more complicated cases and investigated how to resolve major issues.
• - Experienced problem solver.
• - Updated and resolved title problem.

• - Handed the cash register and operated the pumps for the customers as required.
• - Regularly communicated with suppliers, and assisted with restocking shelving and product displays.
• - Kept balance sheets of the amount and daily transactions each day.
• - Handled closing and opening business, and made sure that the same space was clean and tidy for the business each day.
• -Worked the graveyard shift as a gas station cashier.
• - Assisted customers, rang up sales, cleaned stores.
• - Responsible for screening cigarette purchasers and making sure they were of legal age.