Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Almeida

New Bedford,MA

Summary

Dedicated hardworking medical administrative professional with over 30 years of medical experience and over 20 years as a medical secretary. Offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

37
37
years of professional experience

Work History

Realtor

Rose Homes Real Estate
Fairhaven , MA
02.2020 - Current
  • Represented buyers and sellers in major real estate transactions.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Attended progress meetings and cold call sessions to hone lead generation skills.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed real estate transactions from initiation to closing.
  • Scheduled home viewings with potential buyers.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Presented properties to potential buyers to address questions or concerns.
  • Accompanied buyers during property inspections.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Planned and coordinated open house events to move properties.
  • Generated list of properties to meet specific client needs.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Liaised with real estate attorneys to assist with deal-related questions.
  • Researched and determined competitive market price.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.

Medical Secretary

Steward Medical Group
New Bedford, MA
02.2013 - Current
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Scheduled and confirmed patient appointments and consultations.
  • Documented and responded to incoming correspondences to address questions.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Completed relevant insurance and other claim forms.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Realtor

Tetrault Realty
New Bedford, MA
06.2008 - 02.2020
  • Represented buyers and sellers in major real estate transactions.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Attended progress meetings and cold call sessions to hone lead generation skills.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Researched and determined competitive market price.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.

Medical Secretary

New Bedford Medical Associates
Dartmouth , MA
06.2006 - 02.2013
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Scheduled and confirmed patient appointments and consultations.
  • Documented and responded to incoming correspondences to address questions.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Completed relevant insurance and other claim forms.
  • Communicated with patients with compassion while keeping medical information private.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

HUC/CNA

Southcoast Hospital Group
New Bedford , MA
06.1997 - 01.2006

Managed calls scheduled appointments for. surgical clearance.

  • Documented activities and recorded information in EMR system.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Home Health Aide

Optum
New Bedford , MA
06.1992 - 06.1998
  • Assisted clients with proper exercises and rehabilitation.
  • Provided patients and families with emotional support and instruction.
  • Transported individuals to medical appointments and assisted with errands.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Helped client with medication self-administration.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Planned optimal meals based on established nutritional plans.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Tracked and reported clients' progress based on observations and conversations.
  • Documented care provided and submitted notes to supervisor.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Assisted clients with bathing, dressing and incontinence care.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Recognized emergency situations and implemented appropriate procedures.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Checked patients' pulse, temperature and respiration.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Certified Nursing Assistant

The Oaks Nursing Home
New Bedford , MA
02.1987 - 09.1991
  • Covered front desk taking calls.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Assisted residents in preparing for activities and socialize
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices to transport patients.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Education

John Anjos Real Estate School
New Bedford, MA
07.2008

High School Diploma -

New Bedford High School
New Bedford, MA
06.1992

Greater New Bedford Vocational High School
New Bedford, MA

Skills

  • Epic Systems
  • Athena Net
  • Medical Recordkeeping
  • Supply Ordering
  • Detail-Oriented
  • Appointment Scheduling
  • Critical Thinking
  • Time Management
  • Problem-Solving
  • Medical Charting
  • Customer Service
  • Organization and Time Management
  • Verbal and Written Communications
  • Patient Billing
  • Message and Report Transcription
  • Computer Proficiency
  • Patient Referral
  • Insurance Authorizations
  • Relationship Building
  • Office Coordination
  • Patient Health Information Access
  • HIPAA Compliance
  • Collaboration and Teamwork
  • Scheduling Tests and Procedures
  • Adaptable and Flexible
  • Calendar and Appointment Management
  • Prescription Refills
  • EHR Software
  • Documentation Review
  • Pharmacy Correspondence
  • Claim Forms

Timeline

Realtor

Rose Homes Real Estate
02.2020 - Current

Medical Secretary

Steward Medical Group
02.2013 - Current

Realtor

Tetrault Realty
06.2008 - 02.2020

Medical Secretary

New Bedford Medical Associates
06.2006 - 02.2013

HUC/CNA

Southcoast Hospital Group
06.1997 - 01.2006

Home Health Aide

Optum
06.1992 - 06.1998

Certified Nursing Assistant

The Oaks Nursing Home
02.1987 - 09.1991

John Anjos Real Estate School

High School Diploma -

New Bedford High School

Greater New Bedford Vocational High School
Marie Almeida