Detail-oriented professional with 20 years of experience as a Secretary .Background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving.
Overview
20
20
years of professional experience
Work History
Secretary
West Virginia State Police
08.2018 - 11.2025
Coordinated office communication between sheriff's department, FBI, State Attorney’s Office and judges
Coordinated registration of sex offenders insuring that criminal records are accurate
advanced level, responsible and complex clerical tasks of a complicated nature involving interpretation and application of legal procedures, Constitution, and criminal law
Multi task, answering multi line telephone system, face to face customer, direct line from police officers.
Prepared and maintained confidential legal and criminal documents, adhering to strict privacy /HIPPA regulations and protocols.
Streamlined filing systems, improving document retrieval , scanning, uploading files, burning disc , preparing criminal reports, maintaining spreads sheets using the CISCO operating system
Streamlined filing systems, improving document retrieval time and organization within the office.
Collaborated as a team player with law enforcement personnel on special projects, contributing to arrest of sex offenders
Maintained daily report documents, memos on traffic tickets
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Maintained electronic filing systems and categorized arrest documents.
Provided clerical support to law enforcement officers by copying, faxing, researching and filing documents.
Contributed to a positive work environment by supporting officers when needed in various tasks to ensure that criminals were swiftly arrested
Education
Bachelor of Arts - Criminal Justice
Wilmington University
New Castle, DE
05-2015
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
Appointment scheduling
File management
Document preparation
Accomplishments
Resolved product issue through consumer testing.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by completing [Task] with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.
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