Marie Balkcom

Utilized data analysis tools to track performance trends and identify areas requiring process improvements.

• Maintained safe work environment through regular safety inspections and staff training sessions.
• Managed inventory and supplies, ensuring adequate stock levels for uninterrupted operations.
• Resolved customer complaints quickly and professionally, maintaining positive relationships with clients.
• Trained new employees on company policies, procedures, and best practices within laundry department.
• Led team meetings to discuss goals, challenges, and strategies for improvement within laundry department.

• For 12 years cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
• Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
• Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
• Developed strong relationships with colleagues across departments, fostering supportive work environment conducive to achieving shared goals.
• Dusted and polished surfaces to achieve attractive shine.
• Reduced complaints by addressing guest concerns promptly and professionally.
• Transported soiled linens to laundry facilities.
• Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
• Removed dirt, dust, grease and from surfaces using proper solutions.
• Removed soiled sheets, washcloths and towels.
• Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
• Streamlined housekeeping processes for increased efficiency and timely room turnover.
• Reported equipment malfunctions or breakdowns to your supervisor .
• Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
• Ordered and stocked supplies to avoid shortages and excess inventory.
• Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.