Cake Decorator
King Soopers Marketplace
11.2023 - 03.2024
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders
- Improved bakery sales by creating innovative cake designs for holidays and special events
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail
- Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines
- Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction
- Packaged and priced each product according to company pricing procedures
- Verified accuracy of orders while meeting strict deadlines on producing completed products
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products
- Used variety of baking and decorating tools such as mixers, carving tools
- Decorated cakes using colorful icings and piping techniques
- Precisely arranged display cases throughout workday to highlight finished products
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Managed display cases to verify freshness and attractiveness of products.
