Marie Bridges
Manhattan,KS
Summary
High-achieving worker offering an extensive background in
case management, administration, customer service, and client relations. Self-directed and self-motivated team player who also works well independently.
Overview
10
10
years of professional experience
Work History
Case Manager
The Key
08.2022 - 06.2025
- Supported a team of 1200+ Qualified Caregivers responsible for providing care to clients in hospitals, nursing facilities, and assisted living facilities.
- Conducted caregiver hiring, onboarding, and orientation, ensuring all staff were properly trained and certified.
- Developed and updated individualized care plans in collaboration with clients, families, and healthcare professionals.
- Managed daily staffing needs, resolved last-minute shift changes, and maintained 24/7 on-call support when necessary.
- Handled caregiver and client payroll processing, time tracking, and documentation review.
Lead Administrator
Austin Water Solutions
01.2018 - 08.2020
- Managed patient relations including maintenance of required patient documentation, office-to-patient correspondence, coordination of patient appointments
- Handled all new employee onboarding paperwork including W-4, I-9 form, direct deposit form, and all personal data.
- Processed correspondence, conducted post office pick-ups, and distributed mail to appropriate parties.
- Collaborated with credit unions to get loan approvals and submit customer loan applications.
- Tracked incoming, outgoing files to maintain accurate records for potential discrepancies.
Administrative Assistant
BSP Warehousing & Distribution
03.2015 - 01.2018
- Audited and corrected discrepancies in inventory numbers (Traker Inventory System)
- Prepared and emailed invoices to over 60 companies, processed payments and documented account updates.
- Worked with freight companies to plan and coordinate shipping and receiving schedules.
- Oversaw clerical staff and provided orientation to new employees.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
BBA - Business Administration And Data Analytics
American Military University
05-2020
Skills
- Problem-solving
- Time management
- Training
- Patient support
- Data entry
Timeline
Case Manager
The Key
08.2022 - 06.2025
Lead Administrator
Austin Water Solutions
01.2018 - 08.2020
Administrative Assistant
BSP Warehousing & Distribution
03.2015 - 01.2018
BBA - Business Administration And Data Analytics
American Military University
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