Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Marie Ceurvels

Reading,MA

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.


Caring Teacher with expertise in behavior modification and extensive experience in modernizing classrooms for long-term student success. Dedicated to individualized student care.

Overview

17
17
years of professional experience

Work History

Cashier/Customer Service

Homegoods
07.2019 - 08.2020
  • Processed customer transactions accurately using point-of-sale system.
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Maintained organized checkout area, ensuring cleanliness and efficiency during peak hours.
  • Collaborated with team members to restock merchandise and maintain inventory levels.
  • Handled customer returns and exchanges promptly, adhering to store policies.
  • Trained new cashiers on register operation and customer service protocols.
  • Monitored cash drawer for discrepancies, ensuring accountability throughout shifts.
  • Implemented strategies to improve transaction speed, enhancing overall customer satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.

Teacher

Salem Community Childcare
02.2017 - 01.2018
  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Facilitated classroom discussions to encourage critical thinking and student participation.
  • Assessed student performance through various evaluation methods, providing constructive feedback.
  • Collaborated with colleagues to enhance curriculum and share best teaching practices.
  • Managed classroom behavior effectively, fostering a positive learning environment.
  • Organized extracurricular activities to promote student engagement beyond the classroom.
  • Communicated regularly with parents regarding student progress and classroom events.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

Certified Lead Teacher

St. Ann's Preschool
09.2003 - 02.2017
  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Supervised classroom activities, fostering a positive and inclusive environment for all students.
  • Collaborated with parents to discuss student progress and address individual needs effectively.
  • Organized educational workshops and events to enhance community involvement and learning opportunities.
  • Led staff meetings to discuss best practices, share resources, and improve teaching methodologies.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
  • Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
  • Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Adapted teaching methods and materials to meet students' varying needs.

Education

Psychology

Salem State College
Salem, MA
12-1998

Associate of Science - Business Administration

Bay State College
Boston, MA
05-1980

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Cash handling and management
  • Order taking
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash management
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • Refund handling
  • Guest inquiries
  • Attention to detail
  • Inventory management
  • Order packaging
  • Decision making aptitude
  • Sales expertise
  • Retail merchandising
  • Product recommendations
  • Drawer balancing
  • Returns processing
  • Point-of-sale system operation
  • Fraud prevention awareness
  • Sales techniques mastery
  • Clear communication
  • Data entry
  • Inventory restocking
  • Complaint resolution
  • Credit card processing
  • Credit and cash transactions
  • Dependability and reliability
  • Honest and dependable
  • Problem-solving
  • Transaction handling

Interests

  • I enjoy helping others and giving back to the community
  • In my free time, I enjoy being with family and friends I also enjoy travel and theatre



Timeline

Cashier/Customer Service

Homegoods
07.2019 - 08.2020

Teacher

Salem Community Childcare
02.2017 - 01.2018

Certified Lead Teacher

St. Ann's Preschool
09.2003 - 02.2017

Psychology

Salem State College

Associate of Science - Business Administration

Bay State College

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